Winegard customer rsupport

Chandler1 wrote:
Thanks. I was really trying to find out how to get a hold of winegard and why they don't answer the phone. My dish is a winegard trav'ler sk-3005. I know they obsolete for the smw but I still have an old style box I take in the rv. The issue I have is no communcations when I start my box to initialize the dish. It started out intermittent and could cycle power a few times and get it to start. Now it is dead and won't communicate. Sometimes it would start and then say no communications and the dish would still go through paces and align.

I have found that Email to Winegard support is very quick. Doug

Thanks. I was really trying to find out how to get a hold of winegard and why they don't answer the phone. My dish is a winegard trav'ler sk-3005. I know they obsolete for the smw but I still have an old style box I take in the rv. The issue I have is no communcations when I start my box to initialize the dish. It started out intermittent and could cycle power a few times and get it to start. Now it is dead and won't communicate. Sometimes it would start and then say no communications and the dish would still go through paces and align.

Chandler1 wrote:
Anyone know anything. My HD dish won't communicate and can't get in touch. Not sure how to get parts to service these things.

You are upset because Winegard cannot help you. BUT, you give NO INFO. You do not state what year or model Sat system. NOTHING about the system at all. Yet you want help. Do you think you are being reasonable? What if Winegard answered your call. DO YOU have the info they will require to help you? If so, POST IT and maybe someone can help you. Winegard has a very good website with all sorts of troubleshooting info. Doug

I call and no answers and just says all operators busy. I leave a message and no return call. I would buy parts or even a new dish but not going to buy another if they leave us high and dry when we have issues.

Chandler1 wrote:
Anyone know anything. My HD dish won't communicate and can't get in touch. Not sure how to get parts to service these things.

have you contacted Winegard?