Iowa RV dealer blasts Camping World tactics

There's nothing wrong with having these tactics made public. I'm glad he did and glad it was posted.

Every business, no matter which industry, is in business to make money. However having run my own small business for many years and competing with others, it is my opinion, that there are basically two types of businesses predatory and non-predatory. Does not matter if you are talking about plumbers, dentists, or RV dealerships.

Trouble is the consumer often does not know the difference. I would have no knowledge about either CW or this small dealer, as I have never shopped at either one.

But I know, in my little world, I do hear stories about what those predators in my area of business do. I just want to shake my head.

Trouble is how do you get your message across, how do you say hey we are not like these other guys. Sure we need to make money, but we are not going to take advantage of you.

No way the small guy can match the advertising dollars of these big predatory outfits. If that is the case here, I see this as an attempt to point out the difference. Will it help? Don't know. In my humble opinion, the video is a bit overly dramatic and too negative. It runs the risk of just looking like sour grapes on the part of the small dealer. But I do think the general idea is good

rjniles wrote:
Personally I don't do spend my money on businesses like CW or Starbucks that the CEO tells customers who they disagree politically with to take there business elsewhere. That is exactly what I do.

It sure is convienent to pick and choose who you'll call out. Nevermind that nearly every time you buy fuel, you're supporting some foreign oil sheik who despises Americans and may or may not be funneling money to terrorism. I assume you also don't buy from Amazon, Target, or Home Depot, and you would never use a free Internet forum provided by any of those whom you dislike.

That linked video showing how rude the owner of Cheyenne was is ridiculously out of context. The reaction by the owner "might" have been a little harsh, but there was obviously a entire backstory that led up to it...which the YouTuber conveniently omits. He knew he was going in to create a confrontation and shame on him for dragging his children in there.

What the Web site says what the sales man says, and what he tries to sell you may have very little in common.

Bait and Switch (offer you a 10K deal but sell you a 20K) is an old, and ILLEGAL sales practice. Many companies do it.. IF you wish to fight it remember the one thing a sales man fears more than anything else.. A BLANK LINE where your signature goes as you walk OUT the door.

Personally I don't do spend my money on businesses like CW or Starbucks that the CEO tells customers who they disagree politically with to take there business elsewhere. That is exactly what I do.

Ralph Cramden wrote:


25K? Now who is spewing the drama?

did you watch the video? go to 3:30, "I wanted at $16k trailer like the one in the ad"...."oh, we don't have any of those only trailers starting at $25k....."and no used trailers."

remember folks we want you a customer for life

Ralph Cramden wrote:

gmcsmoke wrote:
lol at that video, some high school drama class must be proud of their writing.

quick search on camping world's site found 4,469 new and used campers below $15k and 3,300 new campers below $15k. I guess they do keep some in stock after all. if you're going to bash a company at least try to do it right.

LOL all you want, those are called leaders.
The oldest ad gimmick in the book with the intent to get you on the lot to bend you over in person.

Just like the big picture of the F150 on half a page of your local rag placed by the Ford dealer showing $25K as the price. Note the specific stock number, as it was sold about the time the paper hit the press. They do however have several for $50K they would love to show you.

I agree those are "leaders", which are generally legal. Nothing wrong with leaders. Many years ago we used leaders in the auto accessory shops I worked in. The purpose was to get you in the store to buy the leader, (which we had plenty in stock and made no money on), in the hope we could sell you something we did make money on. The purpose of the leader was to get you in the store.

However, the requirement with "leaders" in virturally every state is that unit must be for sale (even if you only have one), and you must be able to buy it for the advertised price. What's going on here is the leader is available, but you can't buy it for that price.

Years ago I worked with a guy who sold cars. He said if anyone ever sold the leader for the price advertised, you would be fired. Probably the same policy with CW but that won't happen because the sales manager would have to approve the sale first.

Its called system selling and it works. It is an orchestrated dance to make you feel a certain way and sign on the bottom line. It is why the car salesman has to go into the windowed office and argue with the sales manager about your deal. All choreographed right down to how long they make you wait. Might be why buying a vehicle is almost as traumatic as a divorce.

In my opinion, virtually 100 percent of the people buying a RV from a dealer have, in some time in their life (probably multiple times) purchased a car or truck from a dealer.

So, in all likelihood, the RV purchase would not represent the first time they have been exposed to similar tactics.

So, not saying the tactics are right, but if the purchasers are 'had' by tactics such as doc fee uppers (clearly disclosed), delivery charge adders (clearly disclosed) and dealer prep adders (also clearly disclosed), then something is seriously wrong.

I think the whole video was staged. I would bet even money the 'actor' worked for the rival dealership, went and got the 'offer', and came back and collaborated on the video.

I don't agree with the tactics, but logically, an RV purchase would not be most peoples first major purchase.


Mike

gmcsmoke wrote:

Ralph Cramden wrote:

gmcsmoke wrote:
lol at that video, some high school drama class must be proud of their writing.

quick search on camping world's site found 4,469 new and used campers below $15k and 3,300 new campers below $15k. I guess they do keep some in stock after all. if you're going to bash a company at least try to do it right.

LOL all you want, those are called leaders.
The oldest ad gimmick in the book with the intent to get you on the lot to bend you over in person.

Just like the big picture of the F150 on half a page of your local rag placed by the Ford dealer showing $25K as the price. Note the specific stock number, as it was sold about the time the paper hit the press. They do however have several for $50K they would love to show you.

so this 1996 thor will jump from $9,995 to $25k as soon as I walk on the lot.

Or this 2017 forest river pup up will jump from $7k to $25k as soon as I show up?

get real, cheap hack ad by another dealer to smear camping world. nothing more.

25K? Now who is spewing the drama?

Funny how you have to click on and input your info to "unlock internet pricing" and "confirm availibilty". I bet dollars to donuts that $7K on that popup would be 9K+ by the time CW is done adding in all their fees and charges. I have had the personal pleasure of attending the Camping World, waste your time, hide the weenie, shell game RV purchase dance.