Just wondering if anyone else has this same problem. We save our receipts to everything and then we check those receipts with our monthly statement to make sure they jive. We've noticed sometimes the fuel charges at truck stops will be off. Usually just a few cents (the last one was 21 cents) in favor of the truck stop. Any of you guys notice the same thing? FYI: We use the truck lanes because the size of our rig.

There was a story many years ago about a 'national' grocery store that was charging 1 penny more at register than actual costs..1 Million pennies equals $10,000 dollars.Pure profit........and they had millions day in/day out Make copy of your fuel receipt and copy of monthly statement.Contact Corporate of that truck stop.....send e-mail with copies attached.Also send same to Attorney Generals Office in state where fuel was purchased.Fraud/theft is highly frowned upon.I also keep/review ALL transaction.......haven't found one off yet. But I still look.

I agree, it sounds like pure fraud. I've never had the amount ultimately charged be different from the receipt. As was said, a penny here and a penny there add up pretty quickly for someplace that does millions of transactions.

.21 is a big diff. in my opinion. Old-B has it. go after them. .21 times 1 million sales....$210,000WOW, and 1 mill sales is not alot for a big truck stop.I am not a receipt checker, but I will be from now on :)

I was told, for whatever it is worth, than sometimes there is a difference on mechanical pumps when read and billed on a digital system.Problem, not that many mechanical pumps out there any more, just some of the old truckstops and mom and pops.

I've never had that happen, but I have been charged for 45 gallons of fuel when my truck only held 39 gallons.

Truck stop diesel receipt wrong too often? | Good Sam Community

27 Replies

StephJohn2010
Explorer
Dec 15, 2014
Wow folks, take it easy. I already admitted i screwed up. I didnt realize till after i posted that my receipt was a prepay one. Thats all and thanks for your help, as usual. Happy Holidays to you all :)
fj12ryder
Explorer III
Dec 15, 2014
So you don't actually save the real receipt? So maybe you don't really have anything to complain about?
peaches_cream
Explorer
Dec 15, 2014
StephJohn2010 wrote:
Dtaylor wrote:
Is it the same "brand" truck stop where you are seeing the difference?

I don't exactly remember the brand of the truck stop on the ones before, but they all (maybe 3 times this has happened) had to have been the major brands.

I run in to prepay before I pump, would that have anything to do with all this? Maybe I prepay for $180, but the pump runs over by 0.21 and I don't run back in to get the "final" reciept? I need to pay better attention and take better notes on exactly what happened.

Ok, you prepay $180 but put in $180.21 and you think they are beating you. :S Do you expect them to give you the 21 cent difference? Man, what are people coming too?
Old-Biscuit
Explorer III
Dec 15, 2014
StephJohn2010 wrote:
Dtaylor wrote:
Is it the same "brand" truck stop where you are seeing the difference?

I don't exactly remember the brand of the truck stop on the ones before, but they all (maybe 3 times this has happened) had to have been the major brands.

I run in to prepay before I pump, would that have anything to do with all this? Maybe I prepay for $180, but the pump runs over by 0.21 and I don't run back in to get the "final" reciept? I need to pay better attention and take better notes on exactly what happened.

So this really isn't a problem other than your memory :S
StephJohn2010
Explorer
Dec 15, 2014
Ozlander wrote:
You don't have the 'Final Receipt' and you're complaining about getting gipped.
Now that is kind of like fraud.
You need to kind something more important to do.

Ya duh and whoops probably on my part. Probably too quick a reaction.
Ozlander
Explorer
Dec 15, 2014
You don't have the 'Final Receipt' and you're complaining about getting gipped.
Now that is kind of like fraud.
You need to kind something more important to do.
StephJohn2010
Explorer
Dec 15, 2014
Dtaylor wrote:
Is it the same "brand" truck stop where you are seeing the difference?

I don't exactly remember the brand of the truck stop on the ones before, but they all (maybe 3 times this has happened) had to have been the major brands.

I run in to prepay before I pump, would that have anything to do with all this? Maybe I prepay for $180, but the pump runs over by 0.21 and I don't run back in to get the "final" reciept? I need to pay better attention and take better notes on exactly what happened.
Chris_Bryant
Explorer II
Dec 15, 2014
I would also contact your credit card provider.
Dtaylor
Explorer
Dec 15, 2014
Is it the same "brand" truck stop where you are seeing the difference?
belfert
Explorer
Dec 15, 2014
KA4EBU wrote:
I was told, for whatever it is worth, than sometimes there is a difference on mechanical pumps when read and billed on a digital system.
Problem, not that many mechanical pumps out there any more, just some of the old truckstops and mom and pops.

Even if there was an issue interfacing mechanical pumps to the POS system a customer should never be charged more than what the receipt stated! The merchant needs to eat the difference or make the adjustment before charging the customer.

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Truck stop diesel receipt wrong too often?

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