I have a Q220 I got thru Airmiles over 5 years ago. Recently it's been a******shoot if its going to get hot enough to cook anything. Probably the regulator or maybe the burner. Called their 800 sup...
We love our Weber although we haven't had any issues and can't comment on their customer service. I do remember that there were some Q220s that had that problem of not getting to temp properly. You should be good to go once you get the new parts installed. Happy Camping!!!
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