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Ed_Gee's avatar
Ed_Gee
Explorer II
May 12, 2020

Norcold refrigerator door seal problem - strange

I have a 2+ year old Norcold N3150 3 way refrigerator in our 2018 Winnebago Class C. For the pas year or more it has had a strange door seal issue that I have never seen or read about before in any forum.
The door seal is fine when the refrigerator is off, and remains fine for a couple days of operation, easily passing the dollar bill test. But after it has been running for more than a couple days, a significant portion of the outer door seal 'retracts' from the door sill, opening up an approximately 1/8" gap over a length of about 18". This, of course, causes heavy icing on the fins and poor operation of the fridge. When the fridge is turned off, after several hours or more, the gasket seems to reform itself and return to a good seal. I temporarily curtail the problem by stuffing a folded strip of paper towel behind the back edge of the gasket forcing it to meet and seal mostly against the fridge sil.
Has anyone heard of such a thing, or know why this occurs? I have email pending finally with Thetford (Norcold) but don't expect much from them except for a suggestion to replace the entire door. I just want an explanation for this gasket behaviour for now.
  • I think Doug is saying the magnets in the refrigerator frame attract and hold the gasket when the door is closed. So wait until the seal pulls back and then open the door and see if you can stick paper clips all the way around the sealing surface. If the clips fall off Norcold might offer to replace your refrigerator. If not the only cost to you is a box of paper clips.
  • dougrainer wrote:
    The normal test for your type problem is to take paper clips and see if they ALL stick to the main cabinet frame where the seal touches. You install paper clips around the complete frame to see if there is a fault in interior magnets(Clips fail to hold in place at spots). If so, take a pic and Norcold will probably replace the refer. You will have to go to a Norcold service center for verification of your test. IF this is not the case then replacing the door is next. Doug


    Per my original post, the door IS held tight....it is the rubber gasket that is pulling back from tight fit.....but only about 18" of it. Email is pending with Norcold. Yes, I expect a door replacement is the only suggestion I'll receive from them....
  • The normal test for your type problem is to take paper clips and see if they ALL stick to the main cabinet frame where the seal touches. You install paper clips around the complete frame to see if there is a fault in interior magnets(Clips fail to hold in place at spots). If so, take a pic and Norcold will probably replace the refer. You will have to go to a Norcold service center for verification of your test. IF this is not the case then replacing the door is next. Doug
  • Seal failure.
    When cold that section is 'contracting' due to defect during mfg.

    And NO.....seals are not replaceable

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