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bedardpi's avatar
bedardpi
Explorer
Jul 30, 2014

Power Surge EMS HW50 C works on 30 amps ?

Just installed a Progressive Industries EMS HW50C in our MH and works well on 50 amps. However, when plugged into 30 amps, I need to turn the switch on the remote display to OFF to obtain power. If I leave to swith to ON, I have no power. Is this normal ?
  • do you have power going to both side of your 50 amp house breaker. Sound like your 30 to 50 adapter is not working correctly. I have the 50amp unit works great on 50. When I use the 30 amp adapter it work the same. The remote show the same line voltage when using the 30 Amp adapter. You are talking about land power not generator?
  • I agree. I have never had a problem when on 30 amp. or 50amp.. If you turn the switch off you have no protection. You have a problem somewhere.
  • It should be giving you an error code if it shuts off. That will tell you why it is shutting off. You could have a bad 30 amp adapter or the pedestal power is not wired correctly. I would not disengage the PI until I found why it was shutting off.
  • I have the same unit with the remote and have no issues. Progressive Industries has excellent support, call them something id not right.
  • cant help except to say i have the unit WITHOUT the remote display and i have no issues when plugged into a 30A circuit.

    I suggest calling Progressive Industries - their support is VERY GOOD (I've called 'em twice, once w/ an install question & once at a park who had bad pedestal wiring)...they were very responsive.

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