Confirmation of Reservations

We always verify day of arrival to make sure.

bluie5 wrote:
If it matters that much to you get the confirmation number while on the phone with them and write it down.

This is what the DW does and she makes most of the reservations. The other thing you might try is ask if might get a text over your smart phone. Some campgrounds may not have the capability to send their receipts over the internet.

The DW doesn't get upset but when she doesn't get a email, she calls in the morning before we leave for the next campground and confirms before we leave.

I'm with the OP. If I call and make a reservation, and they're supposed to email me a confirmation, I expect to get that email. If I get there and there's problems, telling them about a phone call gets me nowhere. If I have it in writing, they will be obliged to make things right. When I've been in the same boat, I make a pain of myself and usually send them an email while I'm on the phone with them so they do in fact have my correct address.

I would just give them a call. It could be a campground that's running on a pretty slim crew, which is pretty common. There's lots of jobs that need to be completed daily by a fairly small crew. Sometimes things slip through the cracks.

I can't say that I have ever worried about this.. New concept.

Why would you spend your time posting a question instead of calling the CG? I just went through this and turned out they wrote my email down wrong, all good with a call. How is anybody on here going to help you?

I never trust phone reservations, I like to do it online, then I'm the only one that can type in the wrong date etc. When you do it over the phone, you may have confirmation that you paid, but not what dates you paid for. What can they do if you get there and they are full??

When ever I've made phone reservations, the person on the phone is in the office, and you can here other stuff going on, normally they stop partway through and help someone in the office.

We go to a campground once a year for a week, and they only do phone reservations, and don't send email confirmations. I'm always nervous that I'm going to get there and the reservation is for a different date, so I always call about a week ahead and verify.

If it matters that much to you get the confirmation number while on the phone with them and write it down.

Check your spam folder. I made one a couple weeks ago for next year and after a little while the email wasn't in my inbox so I went and checked it was in the spam folder. Don't know why it would be because I had gotten a couple emails from them on a mother reservation I have with same park. Sometimes strange things happen on the email thing

You made the reservation over the phone.......
Did you get the name of person you spoke with and made reservation with?

Should always get that info when dealing over the phone

You have 'confirmation' with the credit card billing for deposit.



If this 'ticks' you off then you might reconsider if RVng is right hobby as there will be other issues that will be more irritating then lack of an e-mail response.