Forum Discussion

mtofell1's avatar
mtofell1
Explorer
May 28, 2016

Impressions from an internet shopper

Just looking at build/price info for HD trucks from the big 3.

Ford - wants your name, email, etc, etc before they will show you local inventory

Chevy/GMC - I'm largely unsure as the website just seemed to reset after building a vehicle. I tried twice with the same results. User error is always a possibility.

Ram - Very easy to use. Build/price a vehicle and they show you local inventory with how close a certain matches your criteria

Full disclosure - I'm a current Ram owner but my truck is sitting at the dealer having the tranny rebuilt at 38K miles. I'm far from brand loyal as my last trucks have been 1989 Toyota 4runner to 1999 Ford F150 to 2005 Nissan Titan to 2006 Chevy Silverado Duramax to current 2014 Ram 2500 Hemi.

I'm truly open to all brands and well may keep my Ram for a while. It's just interesting shopping the different brands and their websites. Anyone have any shopping tips??

18 Replies

  • jerem0621 wrote:


    What happened to the Hemi's transmission of you don't mind me asking?



    Blown valve body... they are duct taping it back together and it should be done next week, hence the shopping for a new truck.

    For anyone who didn't read it on another thread - 2014 6.4 Hemi 2500 w/38K miles. Sitting in rush hour traffic pushed the gas the tach went up and I stayed put :(

    Needless to say I will be a little less than trusting of once I get it back but I might just be overly paranoid. I just don't want it to fail on me when I'm in the middle of nowhere. It sounds like there's some pretty nice stuff coming out for the 2017 model year so I'll likely be off and on shopping this summer. Am anxious to learn the specs on the new Ford - 1000 ft of torque???? Also, I think Chevy/GMC is coming out with a redesign for 2017. Wow, it's a nice time to be a consumer.... these trucks nice these days!
  • mtofell1 wrote:
    Ford - wants your name, email, etc, etc before they will show you local inventory

    I was curious so I went about this a few different ways. Looked up my local dealer, drilled down and quickly saw their entire inventory, didn't have to give them any information.

    Then I went to Ford.com and went to find dealer and again, boom full inventory. Only thing I had to give was my zip code.

    Then went to the "Let Us Find it For You" this one allows you to pretty much specify exactly what you want on your truck and this one does want your details. Why? I'm not sure, but at least in the past if you went to a dealer and they did this type of search they were looking at all dealers inventory, a bit more of a detailed search. I keyed in some bogus info curious to see if it would let me advance, it did and of course didn't show many any information just that the local dealer would contact me.

    That last search is a fail in my book, but I guess I could have searched area dealers on my own and not given any information so not all is lost you can get the information if you are willing to dig. I'm sure the dealers want you to call them, this is one way to force it.
  • You need to increase your screen resolution. It is too small to display the sites you are looking at. If you increase the screen resolution, it will effectively shrink the pictures that are too big. If you are on Windows 10, right-click anywhere on the wallpaper picture. Then go to display settings, advanced, and you should see options for your display resolution. Pick one with bigger numbers than you are using.

    Also when the site jumps around like that, it's probably because you started scrolling on it before it completely loaded.
  • OP, you're not alone. I find the recent trend of website designs to be almost unusable. Just when your eyes focus on a portion of the page to be able to read it, the whole freakin page suddenly moves, or scrolls, or presents something else... without you ever touching the mouse.

    Or, just when you've mentally mapped all the things you saw at first glance, that you want to examine in more detail individually... again, the entire page morphs into something else. This rapid wipe scrolling nonsense.

    Or, take Ford's commercial vehicle website for example. I was trying to "build and price" a commercial transit van. There are two columns presented initially, where the column on the right has a scroll bar. But it really isn't clear that the column on the left is scrollable, because the scroll bar doesn't "appear" until you mouse over it in just the right way. How would I know that.

    So I'm going along, trying to build this cargo van, and I know that Transits have a configuration that is different than what I'm trying to build, but I can't see the option anywhere on the page. How do they expect me to know what exists if I can't see it?

    By accident, I move the mouse in such a way that another scroll bar appears in the middle of the page, and now other configurations appear... but they are in graphic boxes so large that only 2 or 3 options can appear on my screen at a time. Huge empty graphic boxes, with a generic sign that says "photo not available" over and over again. So I can't compare the choices without vigourous scrolling up and down, hunting for a scroll bar that plays hide and seek all the time.

    I can't tolerate today's generation of websites. I'm sure the new millennials with their phones in their faces all the time just laugh and dismiss one old man on a revolt, but the only way I could actually place an order for a vehicle is with an all text order guide printed on paper or pdf.
  • I have the same observations on websites...GM and Ford are a bit harder to use. Ram is simple...I love that I can find out the tow rating and payload rating by checking the VIN...

    Dealer websites are worse "call for price". Frustrating...

    What happened to the Hemi's transmission of you don't mind me asking?

    Thanks!

    Jeremiah
  • Just check out the local dealer websites. Email them for a price.
    Ford is heavily discounting their super duty trucks. I just bought a 2016 F250 for almost 15000 off sticker.