Tip The Person Who Takes You To Your Campsite?

I appreciate being guided to the site. Some campground are just stupidly laid out and sites and hook ups are sometimes hard to find. I like the guide to wave towards the sewer hook up the water stand and the pedestal. I like a quick rundown on services provided trash and recycling options,and other pertinent bits of information that may pertain to my visit. I like him then to say that he hopes I have a pleasant stay and how staff can be reached if I need anything. I then like him to get into his cart and leave. I will position and set up without his assistance.

westernrvparkowner wrote:

mockturtle wrote:

westernrvparkowner wrote:
Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.

Customer service? More like CYA!

For those who missed the hate in some of the other posts, surely you can see it here!

Actually, I sympathize with your position. Every day I see campers & RVers who believe that rules do not apply to them. They are exempt. Their dogs are exempt. Their RVs are exempt. It's no wonder that so many park owners burn out and sell out. :(

That said, I see guiding the guests to their site as more a safety measure for the facility than for the convenience of the guest. In some of the tightly-packed parks I've seen and with all the big rigs, it is probably a good idea. And when it's done for me, I always thank the person kindly. :)

Helpful, sometimes, yes, to get info or clear the site. That's a job, doesn't require a tip. A CG host should do that to make the guest comfortable, not so the guest can buy a smile. It's a job -- it's a job !!

westernrvparkowner wrote:

mockturtle wrote:

westernrvparkowner wrote:
Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.

Customer service? More like CYA!

For those who missed the hate in some of the other posts, surely you can see it here!

Yup. I agree with WPO in that it is helpful to have someone take you to your site. I have found cars in the spot, fires in my fire pit, tables across the site and a messy site.

Having a park employee there, to me is nice but not really necessary. Besides, you might get a good tip on where to get good food and what to see and do in the area.

westernrvparkowner wrote:

mockturtle wrote:

westernrvparkowner wrote:
Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.

Customer service? More like CYA!

For those who missed the hate in some of the other posts, surely you can see it here!

I don't know the one that posted about park employees wages being cut and going around begging for tips pretty much tops the scales.

mockturtle wrote:

westernrvparkowner wrote:
Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.

Customer service? More like CYA!

For those who missed the hate in some of the other posts, surely you can see it here!

westernrvparkowner wrote:
Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.

Customer service? More like CYA!

Wow, I must have missed the post about "minimum wage minions who are stupid and unwanted".

I've been led to my pull through site before, and he tried to tell me when to turn, by motioning. I have a triple axle toyhauler, and if I had turned when he indicated rather than when I knew I should, I would have run over one of their very large site marker/boulders. If you show me where my site is I can usually take it from there.

I am the original poster. Yesterday, upon the person taking me to the site, I asked if he accepted tips. He gave a polite no but I think he appreciated that offer more than he would have had taking the tip. I told him that we appreciated his help over the summer. This is our 3rd time here this year.

Why all the hate for customer service? We guide everyone to their sites. It prevents people from pulling into the wrong site. It prevents people from driving the wrong way down a dead end road. It gives us one final chance to be sure someone hasn't decided to move a picnic table into the middle of that site to get it out of their way. It allows us to be sure the neighbor hasn't decided to park their tow vehicle in that site. Our employees do not expect a tip. They don't even expect to be thanked, but they do expect to be treated with respect and not told they are idiot minimum wage minions who are stupid and unwanted. And believe me, I can come up with a lot more stories of stupid, irresponsible customers than you can come up with stories about how a site guide did you wrong.