Forum Discussion
Scottiemom
Dec 23, 2020Nomad
After hearing your situation, I am superglad we replaced our Atwoods with the Big Foot System. I did read through their brief manual, but I also wanted to make an adjustment to the "home" position.
They print the company phone number on the controller and said someone who can help answers the phone. After hours, it rings into one of their homes and they taken turns taking the calls after hours.
Worked perfectly. I called and someone answered immediately. I told them what I wanted and they walked me through making the change.
Best customer service ever.
Sorry your experience has not been that good.
Dale
They print the company phone number on the controller and said someone who can help answers the phone. After hours, it rings into one of their homes and they taken turns taking the calls after hours.
Worked perfectly. I called and someone answered immediately. I told them what I wanted and they walked me through making the change.
Best customer service ever.
Sorry your experience has not been that good.
Dale
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