Can anyone help shed some light for me. I purchased the oxygenice shower head on the rave reviews in this forum. I am not a stranger to mechanical things. When I went to install it i simply unscrewed the water line from the taps, and connected the new line. Then attached the on/off switch portion to the other end of the line and finally the handle/head to the switch. turned on the water and it started to leak back down the hose by the switch. with nothing coming out of the shower head itself. thinking that i had missed a washer or not tightened thins sufficiently i rechecked all connections only to get the same result. Undoing the connections i examined the hose itself under the twist on ends to see if i could see the source of the problem. This hose differs from the old one in that the connector on one end has holes pointing toward the shower head as well as back toward the hose itself? Anyone know what I have done wrong? I can attach the old hose from the original faucet and it works fine, but i would like to use the new matching hose.

Same thing happened for me I just used the head only, works great!

I have one, no leaks in the hose but mine doesn't shut off completly. It pees a small stream from the center of the head when shut off. I called the factory and was told this is normal.

There is a shut off on the nozzle but it's by twisting the handle where it connects onto the hose. Maybe you've got it twisted to the off position.??

40+ bucks for a shower head and this is what you end up with? :R

We had one in our ROO and also installed the little thumb switch for on/off. We never had any leaks. I'd be inclined to call the manufacturer back and ask to speak to a supervisor. With all the folks who've installed them with great satisfaction, this is the first I've heard and I doubt very seriously that this is "standard".

Oxygenics replacement shower head | Good Sam Community

kend40
Explorer
Jul 10, 2013
Thanks for your opinions. I finally got ahold of the support people at oxygenics and have figured out what was going on. I will share the details here in case it may be helpful to any of you.
The hose is designed to be installed in only one direction! The end with the smaller flange is designed to have a washer and then be attached to the on/off switch (mine is the model with the thumb push switch NOT the rotary barrel switch) The other end of the hose has a washer and then attaches to the supply. The flange at this end is larger and has small openings on the hose side of the flange that are designed to allow for the introduction of air to the line when in use. (hence the claim by oxygenics that it aerates and mixes the flow) this flange took some fiddling to get it properly housed, and is still designed so that with back pressure it will allow the excess pressure to leak from the line by the tap.
So in answer to some observations, yes i did have the washers in place, no i did not have the shutoff turned on and yes the shower head wll work when attached to the original hose already in the trailer, but it all works best when properly installed!
Goldstalker
Explorer
Jul 10, 2013
steelpony5555 wrote:
First throw that shutoff that came with it in the garbage. You will never get it to shut off with soapy hands. Yes it does still run a little water because it is suppose to prevent that super hot or ice cold blast of water when you turn it back on. Go to Lowe's and get a shutoff with a thumb lever. If it is leaking you probably lost the rubber O rings.

That was true for the old model but the new ones are great and very easy to turn on and off.
JamesBr
Explorer
Jul 10, 2013
I had to do the reverse, the on off switch is actually at the output and I had to use a different style hose. The issue was that the collar on the oxegentics hose was too deep to crate a seal for the on/off switch. Mine works great with the way I set it up and no leaks at all.
steelpony5555
Explorer
Jul 10, 2013
First throw that shutoff that came with it in the garbage. You will never get it to shut off with soapy hands. Yes it does still run a little water because it is suppose to prevent that super hot or ice cold blast of water when you turn it back on. Go to Lowe's and get a shutoff with a thumb lever. If it is leaking you probably lost the rubber O rings.
Goldstalker
Explorer
Jul 10, 2013
Love mine and paid only $25 on sale @ Camping World.
bradnailer
Explorer
Jul 10, 2013
Not sure what is up with yours but I have one and love it.
dadmomh
Explorer
Jul 10, 2013
We had one in our ROO and also installed the little thumb switch for on/off. We never had any leaks. I'd be inclined to call the manufacturer back and ask to speak to a supervisor. With all the folks who've installed them with great satisfaction, this is the first I've heard and I doubt very seriously that this is "standard".
_DJ_1
Explorer II
Jul 10, 2013
40+ bucks for a shower head and this is what you end up with? :R
louiskathy
Explorer
Jul 10, 2013
There is a shut off on the nozzle but it's by twisting the handle where it connects onto the hose. Maybe you've got it twisted to the off position.

??
sbowman871
Explorer
Jul 10, 2013
I have one, no leaks in the hose but mine doesn't shut off completly. It pees a small stream from the center of the head when shut off. I called the factory and was told this is normal.