So after tons of research and planning we were finally picking up our Heritage Glen 300BH this morning, only to receive a call from dealer 15mins before appointment to tell it they side swiped another unit bringing it in for final PDI last night, they ripped off the awning, scraped it all the way down the side. All they offered to do was to buff out scratches as much as possible and replace awning in week or so, and offered additional 500 off, I declined the offer out of fear of underlying issues, I guess we are just going to buy a Coachman now from another dealer....

Walking away from that deal was probably a wise move. ;)

It just amazed me the lack of caring, basically told me they didn't care, they would put it in their rental fleet use it for a year and sell for 28k, hell I was only paying 30500 OTD...

gbopp wrote:Walking away from that deal was probably a wise move. ;)X2 Buff out scratches as best they can Lame! I can bet they will hide as much damage as they can. Sucks for the next buyer.

eDUBz wrote:gbopp wrote:Walking away from that deal was probably a wise move. ;)X2 Buff out scratches as best they can Lame! I can bet they will hide as much damage as they can. Sucks for the next buyer.I mean deal AND DEALER. :)

That's horrendous!What is the name of the dealer? What city are they in?

What a bad start to camping | Good Sam Community

Flyboy67
Explorer
Jul 31, 2016
Wow....that sux. I am taking delivery of my new TT next Monday.....hoping I don't get that call!
dclark1946
Explorer
Jul 28, 2016
Did you see the damaged trailer? Another customer may have wanted it bad enough that they sold it to them.
boston_blacky
Explorer
Jul 25, 2016
Run, summitpower, run!! It's a sign from the RV gods - for you to look and shop elsewhere. BB

p.s. Besides in might be a "real lemon" and whoever ends up with it will be so o o o o sorry.
Community Alumni
Jul 25, 2016
If they treated you like that during the sales phase, just imagine how they would've treated when it comes to service.
Need-A-Vacation
Explorer
Jul 24, 2016
Highly consider stepping up to the Equal-I-Zer 4 way system from the E2. Especially with a trailer that long. E2 is a good system, but the 4 way system is even better.
Cdaddy
Explorer
Jul 24, 2016
Crazy it happened to us a week ago at camping world in sweedsboro nj. They showed us how to use everything then they ran into a gulf cart. But they took good care of us we got another trailer for about 3000 more same price.
summitpower
Explorer
Jul 24, 2016
They didn't have another one on lot, they had went to manufacturer to get that one, said it would take a month to get another one, summer is winding down, and we like the coachman just as well. They are installing a E2 hitch system.
Need-A-Vacation
Explorer
Jul 24, 2016
Summit,

Sorry to hear that, that sux!!! Definitely not worth the little they offered, but I guess as mentioned at least they were honest about what happened.

What dealer is the Coachmen at? Have you decided which wdh system you are going to go with?

Hope all goes well!!!
RollTideCamp
Explorer
Jul 24, 2016
Walking away from that deal was probably a wise move. [emoticon]
X2

Could have been a lot worse. Imagine if it were you just pulling it out of the dealer's lot and side swiping another trailer? [emoticon]
-The shoe normally falls on the other foot, the moment you take possession it is not considered a "new" trailer, the same goes for when it was damaged 29500 is a lot of money for a trailer that is no longer in "new" shape.
dodge_guy
Explorer II
Jul 24, 2016
summitpower wrote:
MSRP was 47918.00, cheapest one I could find was 35ish, keep in mind price was coach, tax, hitch, bike rack etc.

AH, ok. At least the dealer was honest! Did they not have another one on the lot?

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