All ActivityMost RecentMost LikesSolutionsRoadside Assistance Platnum +Last year I had a renewal issue. It was , as a courtesy to me, renewed but upgraded to Platnum + for 2 years. They sent my Platnum + cards with an expiration date of 4-26-17. I was impressed! Now,starting a month or so ago, on a visit to Campers World, I was advised that my membership was expiring on 4-26-16. Then I got several notices in the mail to renew immediately. Yesterday I called the number on the card. I was told that it was expiring on 4-26-16, they paid no attention to my narrative. I asked to speak to a supervisor who concluded the same thing. I was told, no it was not issued for 2 years. The original Platinum + card issued, which I have, shows an expiration date of 4-26-17. This now sounds like a SCAM! It is sad that you choose to treat your long term, lifetime members in this manner.Re: Good Sams Roadside Assistance Renewal or lack of it!Update: A supervisor called me with a resolution to this problem greater than I ever expected, including a profound apology. He made my day!Re: What are these?Really big firecrackers!Re: Good Sams Roadside Assistance Renewal or lack of it!Follow up: I was a member with Emergency Road Service back then but there is no way I had that many claims.Good Sams Roadside Assistance Renewal or lack of it!I bought an older, 1996, Class C, Cobra Passport 31’ in March, 2014 with 42,000 miles. In April, we added Good Sams Roadside service. This April I did not get a renewal notice so I called. I got Mary Beth at the Denver office. It must have been her first day. After being put on hold twice in 10 minutes for 2 or 3 minutes each time, she told me I never should have been sold the contract since I was on the do not renew list. When questioned, she said in 1997, I had 4 claims, in 1998 I had 3 claims, in 1999 I had 3 claims & in 2000, I had 8 claims, there for no renewal. On this new policy it showed 1 claim for April 2014 - April 2015. She was adamant & indignant about no renewal. I tried to explain that I thought that I had been mixed up with someone else. Her response was if you don’t like it, write a letter. I asked for her supervisor. After 5 minutes or so more I got Jerry. Jerry was much nicer & much more personable. His first reaction was the same as Mary Beth so my obvious irritation rose. Finally he said he would check into my issue & forward it to someone who could help. They would get back to me later that day. That was 5 days ago & nothing yet! I think they have my name & or membership number mixed with someone else. The issues they are concerned with go back to 15 to 18 years ago & I do not think that was me. What do you think?Good Sam's Roadside Service???????In about 1 year of membership with Good Sams Roadside service, I have used them successfully 3 times for tire issues. All were satisfactory. Then about 10 days ago, my RV would not start at home. I called for a tow & was offered a choice of a tow or a mobile mechanic. I choose a mobile mechanic. I was sent Tracy with North Texas Truck & Trailer Repair. He arrived in a reasonable amount of time in what appeared to be a very efficient service vehicle. So far so good. After of about 30 minutes of checking, he told me I needed the starter. He said he would have to come back the next day because he did not have a jack to lift it. He said he could bring the starter or I could get it. I asked which store would be best to buy the starter. He suggested NAPA. I went to NAPA & bought the new, not rebuilt, starter for $182. The end result was he never came back or even called me. I left several voice mails on Tracy’s phone to no avail. Finally, I called Good Sam’s Roadside Service back. I spoke with the customer service rep & her supervisor. I was told by both that the issue was between me & the service provider & not their concern. I then said to just tow it to the dealer & was told it would be at my expense since they had filled their obligation by sending a mobile mechanic. They called Tracy & he told them it would be a day or 2 because of the weather? In Dallas, Texas? I thought it was EMERGENCY Roadside service. My contention is they choose an incompetent, lazy & rude company to do their roadside service plus when brought to their attention it was not their problem. I am curious what you all think?Re: Looking for a campgroundTo the North, up IH-35E, 28 miles, in Lewisville, is Lewisville Lake Park. The nightly rate is $16, full hook up. For Seniors it is $8. It is on Lake Lewisville, shady, spacious, clean, neat & friendly. It has 30 amp & 50 amp, plus a dump station. It is owned by the city of Lewisville. From IH-35E, exit at highway 407 & go East for about 2 miles. It is on your left. Enjoy!Re: RV Parks from Flagstaff to Wichita Falls TexasIn Lewisville, TX, in the NW Dallas area, exit Hwy 407 off IH 35E, southbound, the city of Lewisville has a full hook up park, on the lake that is quiet & peaceful. The amazing part is for seniors it cost $8 per night. You have to leave after 3 weeks. It might be a good place to stay during your visit!Re: MS Steet & Trips replacment?Someone will come up with another one, even better. I have also used it for years.Re: Texas State Inspections for Class A RV's in/near Dallas TXWe bought our 1996 in March, in Willow Park, West of Ft. Worth. They took it to Weatherford to an RV shop/Park/Inspection place on the South Side of the Highway. They pulled it up to the door for the inspection! I live near Northpark Mall & keep the RV at our apartment complex. For repair, I like Danny's RV in Denton.
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