Good Sam GMAC Insurance
Purchased Good Sam Insurance this for both car and motorhome.
Requested car insurance in April to be put on storage insurance
for the season and was quoted refund of 465.98. On May 17
received check for 46.59 and when we contacted GMAC was informed
they didn't have one of our forms. Explained that we had faxed
this form on April 8, they checked and found the form that they
has never entered into their system. Was told we would receive
another check for 419.39 in a couple of weeks. Called today 6/05
because we haven't received check and was told it hadn't been
mailed! When it is mailed it will be for 352.00 as they received
the form late and they couldn't back date it. Explained again
about fax date and their mix up but got nowhere with agent on the
phone. We are waiting for a call from a supervisor!!. Wish
we checked with Good Sam Forum before signing up for
this insurance. Will most likely be going back to Progressive
insurance when this expires and just hope we don't need to
use GMAC before then.
Requested car insurance in April to be put on storage insurance
for the season and was quoted refund of 465.98. On May 17
received check for 46.59 and when we contacted GMAC was informed
they didn't have one of our forms. Explained that we had faxed
this form on April 8, they checked and found the form that they
has never entered into their system. Was told we would receive
another check for 419.39 in a couple of weeks. Called today 6/05
because we haven't received check and was told it hadn't been
mailed! When it is mailed it will be for 352.00 as they received
the form late and they couldn't back date it. Explained again
about fax date and their mix up but got nowhere with agent on the
phone. We are waiting for a call from a supervisor!!. Wish
we checked with Good Sam Forum before signing up for
this insurance. Will most likely be going back to Progressive
insurance when this expires and just hope we don't need to
use GMAC before then.
