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WildwoodQBDS's avatar
WildwoodQBDS
Explorer
Jul 09, 2015

What is Good Sam Doing For You?

I am debating whether to renew my Good Sam membership or not. After my recent experience with Roadside Assistance I think I will not. Last week I got a flat on my travel trailer. Luckily we were stopped at a service plaza just off the turnpike. We called Good Sam Roadside Assistance. We were on the phone for 45 minutes just trying to establish our location with the operator. We gave the plaza address, mile marker location, and Name of the plaza and turnpike. The operator insisted they could not locate us and needed more information to send assistance. While we were on hold, I saw a guy with a tow truck next to us repairing a tractor trailer. I asked him if he had a better address for the operator. He asked if we were waiting on Good Sam. When I told him yes he informed us we'd be waiting all day and most tow/ repair services avoid the call or take their time because Good Sam pays the least amount. He offered to put our spare on for $20 and we were on our way. Mean while Good Sam had hung up and told us they would call us back. About an hour later Good Sam called back and told us they were still working on "pin pointing our location". We informed them we had found our own service and were on our way. So what did I get from Good Sam on this trip? No Roadside Assistance, saved .78 cents in gas. and bad directions from their trip planner that put us on a road with a one lane bridge and a dead end. The only other benefit we have used is the discount at Camping World. Every time we price check we can find the product cheaper online usually on Amazon or Ebay. Can anyone tell me why I should keep Good Sam?

27 Replies

  • Been a club member for a while now, but this is the first year we've really taken advantage of the Campground discounts. We've visited enough Good Sam campgrounds this year, that the discounts have now paid for our membership. And we still have half a camping season left!

    The closest Camping World to us is South of Indianapolis. We live about 30 miles North-East of Indianapolis. To get to that Camping World is a real inconvenience from our home location. But when we do travel that way, we almost always stop in and buy something. We get a discount. I suppose, if we added it all up, the card has more than paid for itself this year.

    I don't do any of the extra services as almost everything is already offered and covered under my automobile insurance, and I use several trip planners, (including Good Sam) and compare. Then end up getting a paper map to double check everything, compare, and make adjustments between them all. I never trust just one source, especially when traveling into new areas I've never been to.

    For what it's worth, my 8 year old Tom-Tom is still the best! We get the updates twice a year and it's still the best, although it does occasionally take us through a housing addition instead of around it. But that gives us some extra site seeing, so we don't mind.

    I'm happy with Good Sam. It's all a matter of how and what you do with it.
  • WildwoodQBDS,

    Thank you for your time and post. I would like to talk about your recent experience with both your Roadside Assistance program and your Good Sam Club membership. If able please send me a PM with a good contact number.

    Thank you,

    Mark
    Marcus' Rapid Response Team
  • If it doesn't work for YOU, cancel it. There's hundreds, probably thousands, maybe even hundreds of thousands, who are satisfied customers. They're not going away anytime soon. I doubt your leaving will affect them much...not everything is "right" for everyone. They provide services, discounts, products, heck, they'll even mail you cards and letters for free...:W..if you find one or more of these things useful, keep your membership...if not, cancel it....Dennis
  • I have not found the club discounts to be worth the cost of the GS membership. I've bought probably one item in the last few years from CW.

    My roadside service failed in the need, but GS made it right after the fact (I do give them credit for that). This year, I decided to let both expire - I am trying CoachNet (and still have AAA). May be i'll be back to GSRA, may be I won't. Only time will tell.
  • Any service that's worth having is going to, or should have by now, an app that sends its coordinates along with a text message to the call center. Having to do what the OP did on the phone is just old school.

    I guess you get what you pay for.
  • Good Sam is a club to me, all the products and services are meaningless.

    We are officers in a local chapter and we regularly attend state Samborees.

    In my opinion, what you get out of it is commensurate with what you put into it.

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