Awning not working right

Weatherpro awning that has your symptoms indicates a bad motor. It is tripping the excess amp control. To manually retract, you disconnect the motor wire plug from the controller and apply 12 volts to the 2 wires. If the controller is not easy to find, you can also disconnect the quick connect at the motor and jump the 2 motor wires with a 12 volt battery. I use a 12 volt Computer battery back up(UPS) battery to do this. Doug

PS, there are 2 motors the Weatherpro uses. Depends on if you have the intergrated roll down patio screen as part of the awning assbly. Roll out the awning and get the Model/Spec/serial number before it finally fails.

I lubricate with WD40 all moving parts on my awning once a year.

Wa8yxm is there a way to operate it Manually?

If that unit works the way I think it does (I had one) the controller is current sensitive.. That means you press the button and the motor starts to trun. when the motor suddenly draws more current (indicating it's not turning) the unit shuts off.

Something may be overloading the motor.. first step is to inspect the awning to insure it's rolling and unrolling smoothly.. also check the gas shocks to insure they are not binding.. finally Lubricate.