Customer service lacking

I had a Similar situation with Fleetwood in 2000. I found an attorney who took the case on contingency. He filed a Magnuson-Moss consumer protection case. This is a federal statute that says "a coffee pot should make coffee". If it doesn't, manufacturer must buy it back. Part of M-M states the item cannot be out for service more than 30 working days. Lemon laws in most states cover only the chassis, so you have to use M-M. Good luck and don't wait to long and have records to back you up.
This post may be removed for obvious reasons, it has been removed before as if someone is protecting the manufacturers.