Customer service lacking

Tntman wrote:
I had a Similar situation with Fleetwood in 2000. I found an attorney who took the case on contingency. He filed a Magnuson-Moss consumer protection case. This is a federal statute that says "a coffee pot should make coffee". If it doesn't, manufacturer must buy it back. Part of M-M states the item cannot be out for service more than 30 working days. Lemon laws in most states cover only the chassis, so you have to use M-M. Good luck and don't wait to long and have records to back you up.
This post may be removed for obvious reasons, it has been removed before as if someone is protecting the manufacturers.

That's all fine but the end has to outweigh the means, and the means to get ahead under that act are out of reach for most unless it's a class action, and then you get squat.
Even if you can find someone to take it on they're going to take a sizeable percentage of any gain. It's not like a civil injury or wrongful death action. Cases where the consumer came out ahead are few and far between. The RV Industry is well aware of it.


Texas is the only state I'm aware of that has a lemon law covering towable RVs. From what I have read about it it's full of loopholes and hoops that must be jumped through. If you look carefully you'll also find it's reflected in the retail pricing as they (manufacturer / dealers) understand the potential liabilty. Its one of the main reasons the mid west self proclaimed "wholesale" RV dealers sell a lot of RVs to Texans. Stop in at RVW in Ohio at anytime, and you'll see Texas plates and a lot of them. And then the RV is not applicable to the Lemon Law as it was bought out of state, but that just proves its not worth anything and most buyers don't want to foot the bill for it regardless. There is no free lunch. Caveat Emptor is the best course of action when buying.