Forum Discussion

Mortdd's avatar
Mortdd
Explorer
Apr 21, 2013

Electric Steps

Our new 2013 Encounter 37TZ seems to have steps with a mind of their own. They go in and out while we drive down the road. I took it to the dealer and they replaced the controller for the steps. All worked well for 5 days. Now we are 1000 miles from home and they are doing it again. They do not work some of the time at all when this happens. Another bad controller or something else going on????

Any thoughts out there?

13 Replies