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Snowman9000's avatar
Snowman9000
Explorer
Oct 19, 2016

List of repairs from day one for my Class C

This is not a gripe post! I just thought it might be interesting to see a probably typical list of factory defects. This is for our 2014 Sunseeker Class C.

I will add, I fixed most of them myself. The dealership said they fixed some of them, but they didn't. They did fix the genset switch that was erratic. Other than that, they did not do much. We like our Sunseeker. I'm just saying, whatever you buy, be prepared to deal with stuff. Here it is:

2014 Sunseeker 2300 Chevy chassis, list of repairs

PROBLEMS FROM FACTORY OR SOON AFTER DELIVERY:
Dinette seats and table mis-installed, table won’t fit between seats
Dinette top works loose from mounting bracket (not enough screws)
Bath door latches poorly; pops open during travel
Polyethylene baggage bins poorly attached to body
Fuse box door won’t stay latched
FW fill hose has upward loop
Genset while off will make clicking noise. Once, it started up on its own.
Genset choke goes over-center and gets stuck there
Gasketing of battery compartment under step missed the corners, was in mid-air.
LED lights cause AM radio interference
Entry door binding and bending
Can see daylight around lower part of door area
WH T&P relief valve weeps when on electric heat (replaced, still happening).
Reverse-wired cig lighter 12v outlet by dinette, fried my 12v USB charger.
Roof-sidewall trim screws exposed to weather, not Dicor’d.
Rain gutters dump right onto inside of opened cab doors when exiting in rain.
Compartment in front of right rear wheels takes on water (poor application of foam sealant).
Poor radio reception (common in Class C’s with fender antenna).

LATER REPAIRS:
Entry door gas strut too strong, bottom of door too weak. Flexing, will break.
(And, the flexing allows the door to slam into the awning arm if it’s out.)
Backsplash trim wallpaper in kitchen has bubbles. (Not a moisture problem)
Need to caulk exposed screws on ladder and bottom flange of compartment door openings.
Upgraded Serta mattress does not hold up. Replace with aftermarket.
  • It's much easier on the blood pressure to just fix all the smaller items yourself. Other upside is you know they are fixed right.....
  • Bordercollie, that's a good summary. Yes, the system is broken. As my wife keeps saying, imagine if I was not handy with these things. Most of the repairs were just work, not parts. When I weighed the hassle of taking it back again or doing it myself, properly, I felt better about doing it myself.

    I don't know if this is an argument for buying used. Well, if the first owner is conscientious, then yes, it probably is. The second owner gets the benefit of all the bugs being fixed. But what if the first owner just lives with all the flaws, and they get worse, etc.?

    I came down on the side of buy it new but cheap, expect to fix things, have a good rig in the end. I think that's how it worked out.
  • Your list of defects is a lot longer than ours was for our 2004 Tioga. Our dealer kept our rig for weeks and didn't fix defects properly either. I got the impression that the dealer service department was overloaded with work and the few mechanics were not experienced/trained to fix factory assembly screw-ups. Every warranty fix required the dealer to contact somebody at the factory to evaluate and authorize the repair and reimburse the dealer. I also had the impression that the factory did not allocate enough funds to cover dealer warranty fixes and that Dealer service departments didn't get along well with factory personnel who authorized repairs and reimbursements. The new RV buyer suffers because of this which can really put a damper on the fun of buying a new rig, it is obvious that most average-quality RV's are assembled as rapidly as possible, by poorly trained assemblers, with inadequate in-process inspection and correction of defects, before delivery to the dealers.
  • having read so many new MH poor quality and malfunction issues, kinda seems you got off easy, snowman :)
  • RV dealers should be forced to carry the note for you, after 14 days in the shop, you can stop making payments till it is fixed...
  • The factory doesn't care and apparently the dealer didn't really care either, they got your money.