Rand McNally 7710 GPS

Question

We are having trouble with our GPS. When you turn it on (if it does come on) it then freezes up. We have tried resetting it and also got on the internet looking for a solution but nothing seems to work. The unit is about three years old. Waiting till we get home to call the company just thought there might be a quick fix we or over looking.
Thanks for all comments

emiddleb · Answer

Two quick thoughts... first, having one myself I've found that it doesn't play nice if the battery is low.  Make sure it's fully charged up, best using the AC charger.Second, see if you can get it to boot while connected to a PC with the docking station software.  If you can, run the Diagnose and Repair function in the Setting section of the doc software and let it search and fix any bad files.Beyond that, you are calling Rand customer support.

effy · Answer

I had 2 replaced because they  would freeze up. I finally gave up and went back to a Garmin. I got the DEZL and love it. Hated the 7710.

pops · Answer

.......We are having trouble with our GPS. When you turn it on (if it does come on) it then freezes up........We also have Rand McNally 7710.  This is the typical action when battery gets low on mine.

amandasgramma · Answer

We have a Rand McNally (don't know #) and it does the same.  Frustrating!!!!  Will do the diagnostics like suggested.

the_vfox · Answer

We had one of those for about three weeks. It froze then died. We picked up our Garmin 760 and it runs without a flaw.

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Rand McNally 7710 GPS

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