Forum Discussion

Sooner_Schooner's avatar
Sooner_Schooner
Explorer
Jan 24, 2015

I Really Do Try To Support Camping World, but it's hard.

I have to repair our 7 pin plug at the rear of the motorcoach so I called the Tucson Camping World. I call during normal business hours but get the answering machine. I leave a detailed message as to what I need and wait for a return phone call. After some time passes, I continue looking on line and find what I need at e-trailer.com. I order the Pollak 11-933 and 11-893 package deal for $27.00. A little later I get the return call from the Camping World associate and he tells me that he can get the parts for me for $70.20. I totally understand some price differences from store to store, but from $27.00 to $70.20? At least I got a return call, thanks,..but I really hope he just made a pricing mistake.
  • AdamBryner2012's avatar
    AdamBryner2012
    Explorer
    Jan 24, 2015
    It costs a lot to have big fancy stores that you can walk in and view the products. I'm sure their overhead is much higher than e-trailer.com.
  • peaches_cream's avatar
    peaches_cream
    Explorer
    Jan 24, 2015
    Would it not be great if CW sold all it's buildings, laid off all the workers, and started selling nothing but "internet sales"? :S
  • Houston_Remodel's avatar
    Houston_Remodel
    Explorer
    Jan 24, 2015
    Amazon has an app that allows you to scan a barcode or a product to see who, if anyone sells the same on Amazon.

    I do make every effort to buy local and support our neighbors lively hoods, but a drop from $70 to $27 would sway my mind.
  • kalynzoo's avatar
    kalynzoo
    Explorer
    Jan 24, 2015
    I too try to support Camping World. I appreciate their support of this website, and I appreciate their positive support of RVing in general. However; I too have found it impossible or at least horribly cumbersome to connect by phone with Camping World Valencia. Just a suggestion: perhaps a national phone line with access to computer inventory, a real person would answer the phone and arrange for a PROMPT call back from a qualified responder. Just a thought.
  • Go_Dogs's avatar
    Go_Dogs
    Explorer
    Jan 24, 2015
    AdamBryner2012 wrote:
    It costs a lot to have big fancy stores that you can walk in and view the products. I'm sure their overhead is much higher than e-trailer.com.

    They still have to be competitive. Other brick/mortar stores will price match, if you find it cheaper elsewhere. If they can't offer competitive prices, they sure darn well bump up the customer service! Leaving a message and waiting for a call back is unacceptable.
  • romore's avatar
    romore
    Explorer II
    Jan 24, 2015
    I sure wouldn't pay 70 bucks for a trailer connector kit.:E Let's hope that was an error.
    We go to cw when we are across the line, they are not in Canada, and don't find any exceptional deals. What we get is selection, even if we don't buy anything it is fun to browse.

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