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D_E_Bishop's avatar
D_E_Bishop
Explorer
Aug 22, 2014

Is there such a thing as a Win8 Comp? Satisfaction Obtained

I just took a Toshiba Satellite laptop into Best Buy to have a new licensed OEM copy of Win7 into BB to have Win8 removed and Win7 installed. They determined that the HDD was bad and that was why we could never get it to work. It is just out of the warrantee by two weeks. So they installed a new HDD and they say that they cannot do a clean install of WIN7 because it is a Win8 computer.

The tech said he can't change the Bios or disable the UEFI or enable Legacy Boot.

I don't understand how that can be.

Could I have a dual boot set up where either one can boot up?

Any help at all would be nice. I think I'm being screwed over. Computer, HDD and all software including the OEM win7 disc came from them for this purpose.

TIA