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Toolguy5
Explorer III
Sep 22, 2015

Mail problems very fustrated

Last winter we went south for a couple months. Had mail forwarded to our sons house. When I fill out the card at post office I indicate household forward. So all mail with address should be forwarded.
Well I had my son check on the house a few times and he found mail in box. Some of it was 3rd class mail, ( no names no address). When I returned home I asked the post office person why. She tells me it is the carriers responsibility to not deliver anything to the address. Several times I receive neighbors mail and they receive mine. I ordered something from Amazon, of course it was delivered via US mail. i tracked my packaged, according to Amazon and U.S. Postal service it was delivered. I received no package. Went to post office to complain. When I was there person called postal carrier on phone and asked him where he left package. First he said he left it on the side porch. I told him I don't have a side porch. Then he said he left it at the back door. Well he can not get to back door fenced in and only accessed through garage which was locked.
Then it dawned on me where he delivered it. My address ends 500 where he delivered it ends in 5000. I have received this person mail before. I complained to post master at our branch. She said she reprimanded him.
Well we are on a trip again. Had mail forward again to my sons house. We have been gone now 2 days. Had my sister in law run by and check mail box. Of course there is mail left in box. Some of it was personal mail. Called post office to complain again. Post master not in. Left message for her to call me first thing in morning. I guess if she is no help I will have to contact her boss.
Very fustrated, how do I get a guarantee that my mail will be taking care of when we travel.

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