Northwood's rules
Just a point of refererence - this may be typical, as I'm new to the RV'ing scene - but it generally surprised so thought it was worth posting.
I just bought an 2002 Nash 22H and was looking to clean it up.
I sent one message to Northwood asking about rear ladder mounts (mine had no ladder). They faxed me a blue print the next day!
I went about resealing the roof and fixtures. Not sure about how the roof/side interface worked so on a whim, I asked them. Here's the response I got the NEXT day: "the rubber roof is stretched to each side and stapled and trimmed. butyl tape is then applied to the molding and screwed down. the butyl is trimmed and we seal it with clear geocell"
Maybe this is par for the course with RV manufacturers (I'm new) - but for general manufacturing and service - it seems well beyond my expectations. My rig is old and it's likely that someone who buys such an old rig is likely to buy another used one when the time comes - so there's very little incentive for them to treat me right... but no questions asked - they did.
Anyway - just a data point - I got a Northwood for the construction and positive reviews - but this is definitely an added perk - especially for the DIY money saving types.
I just bought an 2002 Nash 22H and was looking to clean it up.
I sent one message to Northwood asking about rear ladder mounts (mine had no ladder). They faxed me a blue print the next day!
I went about resealing the roof and fixtures. Not sure about how the roof/side interface worked so on a whim, I asked them. Here's the response I got the NEXT day: "the rubber roof is stretched to each side and stapled and trimmed. butyl tape is then applied to the molding and screwed down. the butyl is trimmed and we seal it with clear geocell"
Maybe this is par for the course with RV manufacturers (I'm new) - but for general manufacturing and service - it seems well beyond my expectations. My rig is old and it's likely that someone who buys such an old rig is likely to buy another used one when the time comes - so there's very little incentive for them to treat me right... but no questions asked - they did.
Anyway - just a data point - I got a Northwood for the construction and positive reviews - but this is definitely an added perk - especially for the DIY money saving types.
