Forum Discussion

Campin_Family_o's avatar
Nov 15, 2017

multiple problems with new Forest River

We purchased our new Forest River Heritage Glen 26 RL last May from Creaticebus sales based out of Chino CA. When we started using it on various trips I noticed several major flaws:
BATTERY: It only came with one battery and it does not hold a charge! I keep it plugged in at home and the first night camping the meter is down to 1/2! We FROZE in Yosemite last week because the heater would shut off. This was after running the genny for 6 hours to recharge and bringing a second battery to help. Could there be a short or draw in the system reducing the charge?
FRESH WATER TANK: Our old Wildwood had a 50 gal tank with no problems and this new one says it has 40 gal. I leave with a full tank but I think half of it goes out the overflow tube as we're driving! It's frustrating getting to a campsite and running out of water by the third day! We are very frugal too, mostly using it for flushing and brushing. Anyone else notice water coming out of the new overflow tubes? Can I put a shut off valve on it?
HEATER: With the new LED Dometic thermostat, I end up having the heater go on but also the AC is blowing too! Not too cold of air but still it goes on. The heater vents are a joke too, not much air flow in the main area and bedroom. The small circular vent in the bathroom is the one that's working well, but who wants to sit on the toilet with your wife on your lap trying to keep warm??
Sorry for the long post, I thought I'd throw these problems out there to see if anyone has some ideas. The customer service is a joke, they don't return calls and they don't have a dealer around Northern Ca to help. Any ideas?
  • The OP has done a good job of describing the problems, now come the job of finding out why.

    Battery - First I would check the amp-hour rating of the battery. Then I would monitor the phantom loads and the working loads. Also, as already mentioned, make sure your charger is fully charging your battery. Your battery may be fine but it may be too small for the TT load.

    Losing water through the overflow tank - This sounds weird to say the least but if that is what is happening, as mentioned, you may have to plug or valve it when on the road. I would also fill it and leave it parked for a few days to be sure do not have a leak.

    The fan problem has already accessed, it sounds like a fan switch position.

    Problems with a new TT are annoying but unfortunately all to common across all the major brands.

    Good luck
  • Probably a cheap battery, a pair of 6 volt golf cart batteries would be best for you.

    Many RVs have been built with the water tank vents coming off the top corner and pointed down. The water simply spills out as you travel, it is not a SIPHON. The fix is to route the vents so they exit the RV at a point well above tank level. Do not put valves on the vents, the tank will cause major damage if a check valve leaks or they are not opened when filling.

    To add to the water problem, some tank outlets are on the side so that water below the outlet can not be used. The fix is to connect to the tank drain.

    If you have a heat strip in the air conditioner, perhaps that explains how it functions.

    Most of us have the same issues, but many don't recognize that there is actually a problem.
  • Yes, two batteries will help; but, if the AC is blowing and the heater is on, that will run a single battery down faster. You will need to check the vents to make sure one didn't fall off and is just blowing hot air under the floor somewhere, that would explain why it was cold too. Others gave you good advice on the water.
  • Well you’ve got a new trailer. Expect to have a few issues.

    A battery will not last long in cold temps with the heat running. The batt has to run the furnace which will draw some power. You need at minimum 2 strong batteries for dry camping. And some type of solar.
    The water tank, this happens. Maybe your old tank was mounted in front of he axles, and the new one is in the rear? You could put a valve on the over flow or do as I do and fill when you get there.
    The t-stat sounds like it’s not set properly. And the vents sound like you need to get them set properly just like you would do in a house.
  • 1) Bad battery or bad converter. Put a ohm meter on the battery while plugged in to see if the converter is charging the battery.
    2) Water tank, yes put a valve on the vent tube to stop the water from siphoning out. Make sure you open it while filling your tank.
    3) Set your thermostat to heat and fan setting to auto and A/C fan will not turn on.

    I'll be a FR Kool-aid drinker. I am on my second FR and every issue I've had, and not many, have been taken care of by FR or the products manufacture.

    Goodbluck
  • Probably should have checked these things over at the dealer BEFORE SIGNING THE PAPERWORK!

    The battery on the other hand have the dealer install a new one. The rest, while they may be problems you should have thoroughly checked all the systems before leaving the lot. I know my local dealer goes so far as to fill all the tanks and run all the systems. But it is still up to you to check them.
  • newman fulltimer wrote:
    so how is a cheap battery forest river? Have you bothered to check your crappy wfco converter for proper output seeing its as well not forest river.The ac thats not forest river needs taken off auto to stop coming on.The non forest river heater might need properly sealed


    A cheap battery is installed by the dealer but if it has a draw somewhere due to wiring done by FOREST RIVER it's a FOREST RIVER issue just the same as if their is a problem with the crappy WFCO converter chosen and installed by FOREST RIVER. Perhaps FOREST RIVER wired the thermostat wrong (they seem to have a major problem wiring up a simple set of speakers correctly so something as uncomplicated as a stat may be impossible) and not sealing the furnace they, FOREST RIVER, installed, is solely a FR issue also. I suspect however rushed construction and collapsed heat ducts.

    OP, you can try posting over at Forest River forums but be prepared to get blasted by the FR Kool Aid drinkers, as everything is always the buyers fault. You'll no doubt be told to drag it 2/3's of the way across the country to their owners group / manufacturers sponsored rally in Goshen IN next August and everything will be fixed. If youv read through the travel trailer section there, specifically the Wildwood section, you'll find you are not alone in being handed a host of build issues.

    Forest River can make a decent unit once in a great while, but most are shipped with a myriad of problems.... Any perception that some lines are better than others is simply fantasy. RV's are a by product of their main business which is making money, and keeping Warren and the Berkshire Hathaway investors happy.

    I have owned 2 Forest River products, a Palomino and our current Rockwood, and will never own anything manufactured by them again. Attempting to get resolution at the factory level is an exercise in frustration with most of their divisions. You need to be attempting to contact Wildwood division who makes the Heritage Glen line and not the general Forest River contacts.

    In regards to the other post by the OP about the plant location, it's 900 County Rd 1 Elkhart IN. Wildwood / Heritage Glen has dealers around Northern CA, however most Forest River dealers will not service a unit they did not sell. There is a reason for that and I won't get into it. Unfortunatly two of them are Camping World who carry Wildwood.
  • so how is a cheap battery forest river? Have you bothered to check your crappy wfco converter for proper output seeing its as well not forest river.The ac thats not forest river needs taken off auto to stop coming on.The non forest river heater might need properly sealed
  • Return with the RV to the dealer of purchase. You do have a warranty, right?