Forum Discussion

1fatboyr's avatar
1fatboyr
Explorer
Jul 11, 2016

American Coach Dream.(Should have been called NIGHTMARE)

We have had enough. Bought 2016 American Coach Dream from Lazy Dayz in January. The first day the troubles started. Water leaking out the underside of coach, (pipes were not sealed together), the next day the shower wall fell off. Lazy Days did nothing, said it was between us and the factory. (We had not owned it for a day yet). Drove to factory, they fixed it. Left factory 2 weeks later. Since then the coach has been falling apart. Some of the problems. Water again leaking from the underside of coach, water leaking from the Aqua Hot, water pump sounds like it is taking off, trim has fallen off while driving, mud flap fell off and got dragged on highway, bed frame fell apart,floor tiles cracked, the air conditioning leaks water into the ceiling light and air vents (my guests have not been impressed), the drive train shakes the tag looses air pressure, the ignition switch fell apart (had to crawl under dash to start engine), along with all the little things you expect when you buy a new coach. What I am getting at here is, American Coach should not have let this or any other coach go out the door in such condition. The American Dream is their magazine advertising unit for many pictures. I would like to show all my pictures to anyone interested in buying from this company. I feel they should have to buy this back, without going into the legal system to get it done. What do you think?
Class A
  • rgatijnet1's avatar
    rgatijnet1
    Explorer III
    Jul 11, 2016
    I agree that you received a lemon that the factory should take back and reimburse you for all of your expenses, but I also think that you will probably be attacked on this board for saying bad things about a coach manufacturer. You will hear from everyone that did not have problems, even tho every coach is different.
  • ReneeG's avatar
    ReneeG
    Explorer
    Jul 11, 2016
    Brand new and still under warranty? You better believe we would be talking to the dealership! The dealership is part of your support network. If they won't support a product they sell, that says a lot. I would be contacting the BBB as well and possibly Trailer Life's column on product satisfaction. If you got a loan for it, what does your lender advise or is this even a route? There are lemon laws for RVs. Google it and you will find a lot of helpful information. If you are not getting the satisfaction you are looking for by working with the manufacturer, then check into an attorney.
  • darsben1's avatar
    darsben1
    Explorer
    Jul 11, 2016
    Sadly Lazy Days is right they have no obligation to you and do nott have to fix anything
    Just for my information; We are often advised here to thoroughly check the unit before paying. That includes water system, fridge, HW heater and all other systems. DID YOU do that?
  • Effy's avatar
    Effy
    Explorer II
    Jul 11, 2016
    New member, first time post is a smear. Curious to see where this goes.
  • Bruce_Brown's avatar
    Bruce_Brown
    Moderator
    Jul 11, 2016
    darsben1 wrote:
    Sadly Lazy Days is right they have no obligation to you and do nott have to fix anything
    Just for my information; We are often advised here to thoroughly check the unit before paying. That includes water system, fridge, HW heater and all other systems. DID YOU do that?

    Why is Lazy Days off the hook on this one? They gladly took his $$$? They are the dealer, aren't that?

    If I buy a new car I don't expect to take it back to the factory for service, thats why they have dealers. Same with my snowmobile and ATV. The factory ALWAYS says your dealer is your best route for service - the consumer works with the dealer, the dealer works with the factory.

    If that's not the case why do we even need dealers to begin with?

    Just wondering...
  • 1fatboyr's avatar
    1fatboyr
    Explorer
    Jul 11, 2016
    This is our 3rd new class A rv. We are not new to the RVing life. About 30 years actually.
  • timmac's avatar
    timmac
    Explorer
    Jul 11, 2016
    Wow so buying a $500,000 motorhome does not mean better quality, from hearing of the problems from so many RVers about the new motorhomes in just the past few years seems like the 2008 and before RV's had less issues, Fleetwood before the 2009 BK was a good company but not so sure about the new Fleetwood company of today, even Winnebago is having lots of issues.

    I have so few issues with my 2008 Bounder that I am afraid to ever trade it in for a newer model, heck it would be wise to just redo the inside and keep her..
  • lj2654's avatar
    lj2654
    Explorer
    Jul 11, 2016
    That's the way we feel too Timmac. Ours is a 2001 Beaver Contessa.

    Sure I have had to replace several things cosmetically as the stuff wears out from the sun. I have had a water pump quit , it was the original one from 2001.

    I just replaced the dash stereo with a new one Saturday because the old one died.

    But I still have a solid, well made coach, that takes me around the US anytime I want to go. No payments, no worries, and no sitting at a service center for months getting warranty items fixed on a brand new coach.
  • Alabama_Jim's avatar
    Alabama_Jim
    Explorer
    Jul 11, 2016
    You have every right to be upset. Give the dealer and the manufacture unholy hell. If a company is to remain in business, it must provide the customer a quality product, at a reasonable price, at a time and place of the customer's choice. The by-product of satisfying the customer is to earn a profit. IMHO the manufacture should bit the bullet on this one.

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