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sealevel_ram
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Jan 28, 2015

Another HWH Leveling System Problem

I have the HWH 625 automatic leveling system on my motorhome.
The touch pad does not respond or light up to any commands, auto or manual. The slides work fine and the little light comes on when I operate the slides. Brake is set and transmission in park. I have tried ignition switch in start, acc, and off. The system worked fine in the past, but became intermittent, and now nothing at all.

Yes, I have downloaded the service manual and gone through the troubleshooting matrix. There is not anything in it that covers my specific condition. All the required lights in the control box come on as required.

Yes, I know that I can call HWH and wait 2 to 3 weeks for a return call and advice.

I would like to know if anyone on this forum has had the same problem and/or some suggestions to test the system or possible fixes.

Thank you.

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HWH Leveling System Problem","id":"message:1634536","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:345817"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"conversation":{"__ref":"Conversation:conversation:1634536"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1634536"},"body":"I have the HWH 625 automatic leveling system on my motorhome.
The touch pad does not respond or light up to any commands, auto or manual. The slides work fine and the little light comes on when I operate the slides. Brake is set and transmission in park. I have tried ignition switch in start, acc, and off. The system worked fine in the past, but became intermittent, and now nothing at all.

Yes, I have downloaded the service manual and gone through the troubleshooting matrix. There is not anything in it that covers my specific condition. All the required lights in the control box come on as required.

Yes, I know that I can call HWH and wait 2 to 3 weeks for a return call and advice.

I would like to know if anyone on this forum has had the same problem and/or some suggestions to test the system or possible fixes.

Thank you.","body@stringLength":"882","rawBody":"I have the HWH 625 automatic leveling system on my motorhome.
The touch pad does not respond or light up to any commands, auto or manual. The slides work fine and the little light comes on when I operate the slides. Brake is set and transmission in park. I have tried ignition switch in start, acc, and off. The system worked fine in the past, but became intermittent, and now nothing at all.

Yes, I have downloaded the service manual and gone through the troubleshooting matrix. There is not anything in it that covers my specific condition. All the required lights in the control box come on as required.

Yes, I know that I can call HWH and wait 2 to 3 weeks for a return call and advice.

I would like to know if anyone on this forum has had the same problem and/or some suggestions to test the system or possible fixes.

Thank you.","kudosSumWeight":0,"postTime":"2015-01-28T04:14:14.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Class A","text":"Class A","time":"2002-04-24T11:23:54.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634536_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7516},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"I have the HWH 625 automatic leveling system on my motorhome. 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text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n .custom_widget_CustomFooter_icon-gs-app_hp49n_221 {\n margin-right: 1.25rem;\n max-width: 2.375rem;\n padding-right: 0.125rem;\n padding-top: 0.125rem;\n\n @media screen and (min-width: 992px) {\n margin-left: 8.75rem;\n margin-right: 0;\n }\n }\n\n .custom_widget_CustomFooter_gsi-icon-phone_hp49n_233 {\n margin-bottom: -0.125rem;\n margin-right: 0.625rem;\n max-height: 1.25rem;\n width: 1.25rem;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-link_hp49n_245 {\n a,\n button {\n color: #dfdfdf;\n padding: 0 0.75rem 0 0.625rem;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n.custom_widget_CustomFooter_footer-top-links_hp49n_257 {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: 0.625rem;\n font-size: 1rem;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: 1.25rem;\n padding: 0 1.25rem;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-top_hp49n_257 {\n border-bottom: 2px solid #c7c7c7;\n display: block;\n margin: auto;\n padding-top: 0.625rem;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .custom_widget_CustomFooter_footer-logo_hp49n_297 {\n max-height: 3.75rem;\n max-width: 8.75rem;\n padding: 0.625rem;\n padding-left: 0;\n padding-top: 0;\n }\n\n .custom_widget_CustomFooter_footer-list_hp49n_305 {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: 0.625rem 0.3125rem;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid #666;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: 0.75rem;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: 0.625rem;\n }\n\n @media screen and (min-width: 992px) {\n font-size: 0.875rem;\n }\n }\n\n .custom_widget_CustomFooter_dropup_hp49n_346 {\n background-clip: padding-box;\n border: none;\n font-size: 0.875rem;\n list-style: none;\n padding-left: 0.3125rem;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .custom_widget_CustomFooter_dropdown-menu_hp49n_359 {\n display: block;\n }\n }\n }\n\n .custom_widget_CustomFooter_footer-dropup-toggle_hp49n_365 {\n background: none;\n border: 0;\n padding: 0;\n\n .custom_widget_CustomFooter_fa-angle-up_hp49n_370 {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .custom_widget_CustomFooter_dropdown-menu_hp49n_359 {\n background-color: #fff;\n border-radius: 0.25rem;\n bottom: 100%;\n margin: 0.125rem 0 0;\n min-width: 10rem;\n padding: 0.3125rem 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: #474442;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n.custom_widget_CustomFooter_footer-terms_hp49n_412 {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: 0.625rem 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .custom_widget_CustomFooter_row_hp49n_60 {\n padding-bottom: 0.625rem;\n\n @media screen and (min-width: 992px) {\n padding-bottom: 1.25rem;\n }\n\n &.custom_widget_CustomFooter_footer-terms-order-1_hp49n_431 {\n 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Khoros"},"localOverride":false},"User:user:227833":{"__typename":"User","id":"user:227833","uid":227833,"login":"DSDP_Don","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-04-09T01:18:38.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-12.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:227833"},"ModerationData:moderation_data:1634553":{"__typename":"ModerationData","id":"moderation_data:1634553","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634553":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:227833"},"id":"message:1634553","revisionNum":1,"uid":1634553,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634553"},"body":"I see that you posted this issue on another forum. There you got another answer which I think is pertinent to this response for troubleshooting purposes. On the other forum, a poster suggested that the unit is bolted to the firewall and which is how the unit is grounded. In their situation, the unit lost ground. They wired a separate ground to the unit and solved the issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-31T11:33:36.000-08:00","lastPublishTime":"2015-01-31T11:33:36.000-08:00","metrics":{"__typename":"MessageMetrics","views":488},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634553","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"376","rawBody":"I see that you posted this issue on another forum. There you got another answer which I think is pertinent to this response for troubleshooting purposes. On the other forum, a poster suggested that the unit is bolted to the firewall and which is how the unit is grounded. In their situation, the unit lost ground. They wired a separate ground to the unit and solved the issue.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634553_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634552":{"__typename":"ModerationData","id":"moderation_data:1634552","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634552":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:345817"},"id":"message:1634552","revisionNum":1,"uid":1634552,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634552"},"body":"
dougrainer wrote:

As you stated originally, your problem was intermittent and then it completely failed. You jiggled some wires and it now works. Once you go in transit that loose wiring will jiggle loose again and you will be in the same boat. The multiconnections on the control box are weathertight and have locking tabs to hold them secure. You need to take the Plexiglas cover OFF and tighten the few screw secured ring terminals. Doug

I haven't reinstalled the cover. I will try to secure everything before buttoning it up, if possible.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-30T15:08:48.000-08:00","lastPublishTime":"2015-01-30T15:08:48.000-08:00","metrics":{"__typename":"MessageMetrics","views":488},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634552","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"583","rawBody":"
dougrainer wrote:

As you stated originally, your problem was intermittent and then it completely failed. You jiggled some wires and it now works. Once you go in transit that loose wiring will jiggle loose again and you will be in the same boat. The multiconnections on the control box are weathertight and have locking tabs to hold them secure. You need to take the Plexiglas cover OFF and tighten the few screw secured ring terminals. Doug

I haven't reinstalled the cover. I will try to secure everything before buttoning it up, if possible.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634552_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:371181":{"__typename":"User","id":"user:371181","uid":371181,"login":"Archie_Kravitz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-03-28T13:47:55.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-1.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:371181"},"ModerationData:moderation_data:1634551":{"__typename":"ModerationData","id":"moderation_data:1634551","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634551":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:371181"},"id":"message:1634551","revisionNum":1,"uid":1634551,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634551"},"body":"I had the same problem on my Essex and I found the two 3/4\" bolts that come up from the bottom to hold the pump on the frame were loose and that was the motor ground. Luckily it was at night and when I had the wife push the key pad it lit up across the bad ground. Tightened up the bolts and two years, no more problem.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-30T12:35:16.000-08:00","lastPublishTime":"2015-01-30T12:35:16.000-08:00","metrics":{"__typename":"MessageMetrics","views":489},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634551","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"319","rawBody":"I had the same problem on my Essex and I found the two 3/4\" bolts that come up from the bottom to hold the pump on the frame were loose and that was the motor ground. Luckily it was at night and when I had the wife push the key pad it lit up across the bad ground. Tightened up the bolts and two years, no more problem.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634551_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:39":{"__typename":"Rank","id":"rank:39","position":29,"name":"Nomad","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:50968":{"__typename":"User","id":"user:50968","uid":50968,"login":"dougrainer","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2007-06-11T11:48:09.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-1.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:39"},"entityType":"USER","eventPath":"community:feyqc97479/user:50968"},"ModerationData:moderation_data:1634550":{"__typename":"ModerationData","id":"moderation_data:1634550","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634550":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50968"},"id":"message:1634550","revisionNum":1,"uid":1634550,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634550"},"body":"
sealevel ram wrote:
Hello Campers,
To those of you following this thread (and care) today I:

Turned the ignition to start as usual. No lights lit up on the pad (original problem) or in the control box (something new today).
Started to do the troubleshooting again from step 1.
Opened the control box (plastic cover). Checking a fuse, I had to move some of the wires in the box, NOT disconnecting anything, just jiggling wire around.
Had lunch.
Turned ignition to start as usual. Touch pad lit up. Control box lit up. Everything appears to be working.
Any more comments? I appreciate all the expertise on this topic. Thanks.


As you stated originally, your problem was intermittent and then it completely failed. You jiggled some wires and it now works. Once you go in transit that loose wiring will jiggle loose again and you will be in the same boat. The multiconnections on the control box are weathertight and have locking tabs to hold them secure. You need to take the Plexiglas cover OFF and tighten the few screw secured ring terminals. Doug","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-30T12:26:16.000-08:00","lastPublishTime":"2015-01-30T12:26:16.000-08:00","metrics":{"__typename":"MessageMetrics","views":486},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634550","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1129","rawBody":"
sealevel ram wrote:
Hello Campers,
To those of you following this thread (and care) today I:

Turned the ignition to start as usual. No lights lit up on the pad (original problem) or in the control box (something new today).
Started to do the troubleshooting again from step 1.
Opened the control box (plastic cover). Checking a fuse, I had to move some of the wires in the box, NOT disconnecting anything, just jiggling wire around.
Had lunch.
Turned ignition to start as usual. Touch pad lit up. Control box lit up. Everything appears to be working.
Any more comments? I appreciate all the expertise on this topic. Thanks.


As you stated originally, your problem was intermittent and then it completely failed. You jiggled some wires and it now works. Once you go in transit that loose wiring will jiggle loose again and you will be in the same boat. The multiconnections on the control box are weathertight and have locking tabs to hold them secure. You need to take the Plexiglas cover OFF and tighten the few screw secured ring terminals. Doug","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634550_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634549":{"__typename":"ModerationData","id":"moderation_data:1634549","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634549":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:227833"},"id":"message:1634549","revisionNum":1,"uid":1634549,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634549"},"body":"I think you solved your issue inadvertently, by doing what \"dougranier\" suggested you do....go into the plexiglass box and tighten all of the connections and screws.

My new coach has the HWH system and this post really taught me a lot about how this system operates and how it's powered. This was a great post!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-30T11:05:09.000-08:00","lastPublishTime":"2015-01-30T11:05:09.000-08:00","metrics":{"__typename":"MessageMetrics","views":487},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634549","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"321","rawBody":"I think you solved your issue inadvertently, by doing what \"dougranier\" suggested you do....go into the plexiglass box and tighten all of the connections and screws.

My new coach has the HWH system and this post really taught me a lot about how this system operates and how it's powered. This was a great post!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634549_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634548":{"__typename":"ModerationData","id":"moderation_data:1634548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634548":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:345817"},"id":"message:1634548","revisionNum":1,"uid":1634548,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634548"},"body":"Hello Campers,
To those of you following this thread (and care) today I:

Turned the ignition to start as usual. No lights lit up on the pad (original problem) or in the control box (something new today).
Started to do the troubleshooting again from step 1.
Opened the control box (plastic cover). Checking a fuse, I had to move some of the wires in the box, NOT disconnecting anything, just jiggling wire around.
Had lunch.
Turned ignition to start as usual. Touch pad lit up. Control box lit up. Everything appears to be working.
Any more comments? I appreciate all the expertise on this topic. Thanks.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-30T10:03:58.000-08:00","lastPublishTime":"2015-01-30T10:03:58.000-08:00","metrics":{"__typename":"MessageMetrics","views":487},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634548","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"645","rawBody":"Hello Campers,
To those of you following this thread (and care) today I:

Turned the ignition to start as usual. No lights lit up on the pad (original problem) or in the control box (something new today).
Started to do the troubleshooting again from step 1.
Opened the control box (plastic cover). Checking a fuse, I had to move some of the wires in the box, NOT disconnecting anything, just jiggling wire around.
Had lunch.
Turned ignition to start as usual. Touch pad lit up. Control box lit up. Everything appears to be working.
Any more comments? I appreciate all the expertise on this topic. Thanks.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634548_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634547":{"__typename":"ModerationData","id":"moderation_data:1634547","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634547":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50968"},"id":"message:1634547","revisionNum":1,"uid":1634547,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634547"},"body":"OK, you have NO 12 volt ignition side power to the main control box.
8 PIN BLACK CONNECTOR - CN8 on the plexiglass control box will have pin 6 wire number 6120 (red wire), THAT wire should have 12 volts when ign key is ON. If not, find where Winne connected the 12 volt ignition on the front area chassis fuse block or dash. The fuse holder(HWH) is in the area of the parking brake and dash red down indicator. The odds are it either came out of the fuse block or the fuse for that circuit is blown. Once you find that 6120 wire, jump a 12 volt positive to that wire protected by a 5 amp fuse. Then see if the touch pad comes alive. I bet it will. Then find the problem where Winne connected the 12 volt ignition. If HWH system wired CORRECTLY (most are not) the 6120 ACC wire may be on the Ignition side. The reason HWH has 2 wires at the Dash (Ign and ACC) is, if the system is wired to the ACC, you can operate the jacks system and the down Buzzer will NOT sound when either extending or retracting. The Ignition side is for when you start the engine and jacks are extended you will get the warning buzzer. Most would prefer it wired correctly, where you can extend and retract using the ACC side and not listen to the warning buzzer. Doug","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-29T12:22:07.000-08:00","lastPublishTime":"2015-01-29T12:22:07.000-08:00","metrics":{"__typename":"MessageMetrics","views":486},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634547","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1247","rawBody":"OK, you have NO 12 volt ignition side power to the main control box.
8 PIN BLACK CONNECTOR - CN8 on the plexiglass control box will have pin 6 wire number 6120 (red wire), THAT wire should have 12 volts when ign key is ON. If not, find where Winne connected the 12 volt ignition on the front area chassis fuse block or dash. The fuse holder(HWH) is in the area of the parking brake and dash red down indicator. The odds are it either came out of the fuse block or the fuse for that circuit is blown. Once you find that 6120 wire, jump a 12 volt positive to that wire protected by a 5 amp fuse. Then see if the touch pad comes alive. I bet it will. Then find the problem where Winne connected the 12 volt ignition. If HWH system wired CORRECTLY (most are not) the 6120 ACC wire may be on the Ignition side. The reason HWH has 2 wires at the Dash (Ign and ACC) is, if the system is wired to the ACC, you can operate the jacks system and the down Buzzer will NOT sound when either extending or retracting. The Ignition side is for when you start the engine and jacks are extended you will get the warning buzzer. Most would prefer it wired correctly, where you can extend and retract using the ACC side and not listen to the warning buzzer. Doug","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634547_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634546":{"__typename":"ModerationData","id":"moderation_data:1634546","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634546":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:345817"},"id":"message:1634546","revisionNum":1,"uid":1634546,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634546"},"body":"
dougrainer wrote:
1. Have you removed the touch pad to verify that the multipin connector is connected and secure?
2. The touch pad requires Ignition(or acc) power to power it up. Have you checked that source via the online HWH service manual?
3. Your post is unclear. I believe you stated NONE of the LED lights on the touch pad come on regardless of the slide rooms operating. True?
4. There are 2- 12 volt solenoids at the HWH pump mounted on the motor. The primary, which the main battery positive cable connects to is the \"power on\" solenoid. THAT solenoid is what is activated by turning the key and touch pad on. The 2nd solenoid just activates the pump motor for hydraulic pressure. Do you have the rectangular control box with the clear plastic cover? Have you removed the plastic cover to check the various fuses AND the tightness of the various machine screws that secure the wire terminals on the circuit board?
5. Have you tried pushing the touch pad buttons REALLY HARD? If you have no LED lights at all when the key is ON, then forget this. Older touch pads get bad contacs and you have to push the buttons extremely hard which means you replace the touch pad.
6. The control box does not really control the slide operation, so your control box may be burnt out. Doug


1. Yes, I checked the connections to the pad.
2. I checked the power at the touch pad connector. It is less than one volt. Don't know what it should be.
3. No LED lights come on the touch pad except the \"Travel Mode\" light when I activate a slide either in or out.
4. Haven't checked the solenoids. The slides work fine.
5. Yes, I push hard. There are no lights coming on the touch pad except the \"Travel Mode\" light when I activate a slide.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-29T10:35:22.000-08:00","lastPublishTime":"2015-01-29T10:35:22.000-08:00","metrics":{"__typename":"MessageMetrics","views":486},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634546","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1812","rawBody":"
dougrainer wrote:
1. Have you removed the touch pad to verify that the multipin connector is connected and secure?
2. The touch pad requires Ignition(or acc) power to power it up. Have you checked that source via the online HWH service manual?
3. Your post is unclear. I believe you stated NONE of the LED lights on the touch pad come on regardless of the slide rooms operating. True?
4. There are 2- 12 volt solenoids at the HWH pump mounted on the motor. The primary, which the main battery positive cable connects to is the \"power on\" solenoid. THAT solenoid is what is activated by turning the key and touch pad on. The 2nd solenoid just activates the pump motor for hydraulic pressure. Do you have the rectangular control box with the clear plastic cover? Have you removed the plastic cover to check the various fuses AND the tightness of the various machine screws that secure the wire terminals on the circuit board?
5. Have you tried pushing the touch pad buttons REALLY HARD? If you have no LED lights at all when the key is ON, then forget this. Older touch pads get bad contacs and you have to push the buttons extremely hard which means you replace the touch pad.
6. The control box does not really control the slide operation, so your control box may be burnt out. Doug


1. Yes, I checked the connections to the pad.
2. I checked the power at the touch pad connector. It is less than one volt. Don't know what it should be.
3. No LED lights come on the touch pad except the \"Travel Mode\" light when I activate a slide either in or out.
4. Haven't checked the solenoids. The slides work fine.
5. Yes, I push hard. There are no lights coming on the touch pad except the \"Travel Mode\" light when I activate a slide.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:1634546_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1634545":{"__typename":"ModerationData","id":"moderation_data:1634545","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634545":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50968"},"id":"message:1634545","revisionNum":1,"uid":1634545,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634545"},"body":"1. Have you removed the touch pad to verify that the multipin connector is connected and secure?
2. The touch pad requires Ignition(or acc) power to power it up. Have you checked that source via the online HWH service manual?
3. Your post is unclear. I believe you stated NONE of the LED lights on the touch pad come on regardless of the slide rooms operating. True?
4. There are 2- 12 volt solenoids at the HWH pump mounted on the motor. The primary, which the main battery positive cable connects to is the \"power on\" solenoid. THAT solenoid is what is activated by turning the key and touch pad on. The 2nd solenoid just activates the pump motor for hydraulic pressure. Do you have the rectangular control box with the clear plastic cover? Have you removed the plastic cover to check the various fuses AND the tightness of the various machine screws that secure the wire terminals on the circuit board?
5. Have you tried pushing the touch pad buttons REALLY HARD? If you have no LED lights at all when the key is ON, then forget this. Older touch pads get bad contacs and you have to push the buttons extremely hard which means you replace the touch pad.
6. The control box does not really control the slide operation, so your control box may be burnt out. Doug","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-28T19:08:54.000-08:00","lastPublishTime":"2015-01-28T19:08:54.000-08:00","metrics":{"__typename":"MessageMetrics","views":487},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634545","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1291","rawBody":"1. Have you removed the touch pad to verify that the multipin connector is connected and secure?
2. The touch pad requires Ignition(or acc) power to power it up. Have you checked that source via the online HWH service manual?
3. Your post is unclear. I believe you stated NONE of the LED lights on the touch pad come on regardless of the slide rooms operating. True?
4. There are 2- 12 volt solenoids at the HWH pump mounted on the motor. The primary, which the main battery positive cable connects to is the \"power on\" solenoid. THAT solenoid is what is activated by turning the key and touch pad on. The 2nd solenoid just activates the pump motor for hydraulic pressure. Do you have the rectangular control box with the clear plastic cover? Have you removed the plastic cover to check the various fuses AND the tightness of the various machine screws that secure the wire terminals on the circuit board?
5. Have you tried pushing the touch pad buttons REALLY HARD? If you have no LED lights at all when the key is ON, then forget this. Older touch pads get bad contacs and you have to push the buttons extremely hard which means you replace the touch pad.
6. The control box does not really control the slide operation, so your control box may be burnt out. Doug","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634545_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:150021":{"__typename":"User","id":"user:150021","uid":150021,"login":"FIRE_UP","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2004-03-08T20:05:34.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-1.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:feyqc97479/user:150021"},"ModerationData:moderation_data:1634544":{"__typename":"ModerationData","id":"moderation_data:1634544","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1634544":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:150021"},"id":"message:1634544","revisionNum":1,"uid":1634544,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Motorhomesforum-board"},"parent":{"__ref":"ForumTopicMessage:message:1634536"},"conversation":{"__ref":"Conversation:conversation:1634536"},"subject":"Re: Another HWH Leveling System Problem","moderationData":{"__ref":"ModerationData:moderation_data:1634544"},"body":"Sea Level Ram,
Well Sir, it sounds like you're proceeding in an orderly manor here. And, if the parking brake interlock (source for grounding for the HWH system) is working and, you're getting the slides out just fine, well then as you say, it might be leading you to the control board for the jacks. I'm not schooled enough on the system to assist you anymore than what I've suggested so far. They make these systems do darn complicated that, for the average \"good\" do-it-yourselfer\", it gets hard to analyze when a problem crops up. Good luck.
Scott","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2015-01-28T11:10:34.000-08:00","lastPublishTime":"2015-01-28T11:10:34.000-08:00","metrics":{"__typename":"MessageMetrics","views":488},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"grouphub:Motorhomes/category:TRAVELCENTER/community:feyqc97479board:Motorhomesforum-board/message:1634536/message:1634544","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"562","rawBody":"Sea Level Ram,
Well Sir, it sounds like you're proceeding in an orderly manor here. And, if the parking brake interlock (source for grounding for the HWH system) is working and, you're getting the slides out just fine, well then as you say, it might be leading you to the control board for the jacks. I'm not schooled enough on the system to assist you anymore than what I've suggested so far. They make these systems do darn complicated that, for the average \"good\" do-it-yourselfer\", it gets hard to analyze when a problem crops up. Good luck.
Scott","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1634544_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1741694506000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1741694506000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1741694506000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1741694506000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1741694506000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1741694506000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1741694506000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1741694506000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1741694506000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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