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Not Happy witn new Tiffin

jfskeet
Explorer
Explorer
Well this is day 4 of owning a 2018 Tiffin 34 PA, and not at all happy. Tuesday electrical on spyder system failed when we got it home from signing papers Tuesday. Took it back first thing Wednesday morning dealer tech found a couple of problems and tighten and repaired connections.
Brought it home Wednesday afternoon and we started loading for trip next week, and then Thursday morning all electric failed again, anything controlled by spyder system,. Dealer called Red Bay and a tech from Tiffin called me to help .He said he had no idea whats in a 2018 but it I told what system it had he might be able to help.He talked me though and we found faults in control. He was able to tell me how to retract the slides thru control box and told me to take it to dealer. Tech was waiting when I pulled up and saw the fault light, as it was quitting time they pulled it in bays. This morning, no faults, And everything working. They called Tiffin and no help, as no diagrams yet, next they called spyder controls and they were no help and diagrams is not available yet!!!
Dealer trying to get Tiffin to send tech up, they got 14 man hrs and are no closer to finding problem. Tech will work Saturday on it again and hope it faults again. Service manager said they are afraid to let me have it with nothing found!!!

How can a pair of companies not have schematics of their systems.
Beginning to feel sorry I bought a Tiffin
Jeff & Kathy
2018 Tiffin 34PA
Honda CRV Toad
66 REPLIES 66

Bruce_Brown
Moderator
Moderator
This one is done.
There are 24 hours in every day - it all depends on how you choose to use them.
Bruce & Jill Brown
2008 Kountry Star Pusher 3910

hostage
Explorer
Explorer
Bill.Satellite wrote:
No, it is NOT completely out of Tiffin's control. If Tiffin did their due diligence and the dealer did a proper PID this would have been found to be an issue before the coach was ever delivered.
The manufacturers, even the good ones like Tiffin, know that they make more money delivering coaches than they do delivering coaches that they know will have few problems. It's a numbers game. Get the coach out, get it sold and then stick the poor bastard who bought the coach with the responsibly of getting it fixed. If someone would write a law/regulation that the owner would be re-reimbursed for all associated expenses related to these warranty issue, these issues would be addressed long before the coach left the factory.
It's us suckers that buy these things and "accept" the fact that they will be flawed. I bought 1 new coach. Never again unless I hit the Powerball tonight!

Bill iam not here to argue but seriously you are just plain wrong;;
The guy bought the unit and it failed after owning it for a few days
Tiffin never knowingly sold the unit knowing this electronic control was going to fail;; From what I gather the dealer and Tiffin were working hard to rectify it

Bill_Satellite
Explorer II
Explorer II
Wright? Write?
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

mike_brez
Explorer
Explorer
irishtom29 wrote:
u guys are rite


Riot??
1998 36 foot Country Coach Magna #5499 Single slide
Gillig chassis with a series 40
02 Ford F250 7.3 with a few mods
2015 Wrangler JKU

Bill_Satellite
Explorer II
Explorer II
No, it is NOT completely out of Tiffin's control. If Tiffin did their due diligence and the dealer did a proper PID this would have been found to be an issue before the coach was ever delivered.
The manufacturers, even the good ones like Tiffin, know that they make more money delivering coaches than they do delivering coaches that they know will have few problems. It's a numbers game. Get the coach out, get it sold and then stick the poor bastard who bought the coach with the responsibly of getting it fixed. If someone would write a law/regulation that the owner would be re-reimbursed for all associated expenses related to these warranty issue, these issues would be addressed long before the coach left the factory.
It's us suckers that buy these things and "accept" the fact that they will be flawed. I bought 1 new coach. Never again unless I hit the Powerball tonight!
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

hostage
Explorer
Explorer
I like anyone hate flawed equipment;; its a electronic control device outsourced at Tiffin for use in their 2018 models as I understand;; But that its completely out of tiffins control (the failure) yes its absolutely on them to make it right

I understand the Op,s frustration I just don't think after only like 2 days it was warranted (on here complaining)

captnjack
Explorer
Explorer
hostage wrote:
captnjack wrote:
Tntman wrote:
Okay, I have a Phaeton and have had issues. But the factory has fixed them all. New coaches have problems, what is different is Bob Tiffin. You may have called him direct before posting derogatory comments. Tiffin builds lots of coaches and they may have problems, but so does every other manufacturer, just surf this site and you will find problems with every manufacturer.
Call Bob and he will make sure you are happy, guaranteed.


Could you point out the part that you believe is derogatory? Because I don't see it. OP described a problem and an inability to correct it. Nothing derogatory there.


Inability to correct?? where u dream that up? the guy had only had it 4 days when he posted his complaint;;At the time they were in the midst of having it repaired?? we have never heard back anything else
to me the guys crying wolfe here; its a brand new 2018 design and has a glitch in a electric control system;; It will get fixed some things are not as perfect as one imagines in their minds
would be nice to hear what has happened since the complaint was lodged here


My bad. I meant an inability to fix up to that point that he posted. I still feel that the OP doesn't owe it to Tiffin to be happy about a problem. Tiffin owed him a problem free coach. I think too many are too willing to accept flawed equipment. The bar appears to be set mighty low.

irishtom29
Explorer
Explorer
u guys are rite

hostage
Explorer
Explorer
msmith1199 that's a good one for sure LOL

msmith1199
Explorer II
Explorer II
Here is an example of when it's okay to correct grammar on the Internet:

2021 Nexus Viper 27V. Class B+


2019 Ford Ranger 4x4

Bird_Freak
Explorer II
Explorer II
DryCreek wrote:
Bird Freak wrote:
Grammer police are a-holes in general. We do not come here for your **** so you should find a forum for that.:M


Shouldn't that be "grammar"?

Oh dear, what have I done!
Yes it should but I wanted to give them something else to correct. You know they need to feel they are better than you.:B
Eddie
03 Fleetwood Pride, 36-5L
04 Ford F-250 Superduty
15K Pullrite Superglide
Old coach 04 Pace Arrow 37C with brakes sometimes.
Owner- The Toy Shop-
Auto Restoration and Customs 32 years. Retired by a stroke!
We love 56 T-Birds

msmith1199
Explorer II
Explorer II
irishtom29 wrote:
Harold Fairbanks II wrote:
irishgrammarn*zi29 wrote:

Wolfe was killed at Quebec. In any event I can't take seriously anything written by a person unable to attempt proper spelling and punctuation. I assume that a person who's
unable to even attempt such basic tasks is also unable to reason well.


It speaks volumes when someone (i.e., a "doosh" such as irishgrammarn*zi29) seemingly believes himself to be intellectually superior to others yet clearly and unequivocally exhibits a lack of a basic understanding of elementary level punctuation, layout, and grammar.

There are two (2) spaces to be inserted after a period that ends a sentence; irishgrammarn*zi29 only inserted one (1).

Also, irishgrammarn*zi29 incompetently failed to insert a comma in the following sentence (which I have corrected): "In any event, I can't take seriously anything written by a person {who is} unable to attempt proper spelling and punctuation." The brackets and the content contained therein were added by me to clarify what irishgrammarn*zi29 was attempting to properly state but ultimately failed.

It should be pointed out that those competent in punctuation will correctly note that the type of curly brackets (braces) I used above are technically improper, yet the use of standard box brackets was not allowed on this forum due to limitations imposed by its respective formatting rules.


So grade me a B-. I make the attempt. I'm tired of being expected to take seriously those too lazy to try to write correctly or too ignorant to know they should try. I'm not criticizing some point of grammar or punctuation but the ignoring of them.


It's stupid to criticize the spelling and grammar of others in an effort to insult them, when your own grammar and spelling is not perfect. I can tell you over my years I have written thousands upon thousands of reports, I have taught college classes and graded papers, and I know how to write. But when I'm on the Internet I type what I have to say and hit "post message" and move on. I often read my posts a day or two later and see my spelling and grammar errors! It's not that I don't know the correct version of "your" to use, it's just that I don't proofread everything I post on the internet. Doesn't make me stupid, or lazy.

2021 Nexus Viper 27V. Class B+


2019 Ford Ranger 4x4

DryCreek
Explorer
Explorer
Bird Freak wrote:
Grammer police are a-holes in general. We do not come here for your **** so you should find a forum for that.:M


Shouldn't that be "grammar"?

Oh dear, what have I done!

DryCreek
Explorer
Explorer
Harold Fairbanks II wrote:

It doesn't help anyone or anything to come across as a d*ck.


Hey, hey now. Let's not drag the ducks into this discussion!

It's already veered so far off topic that I guess I really shouldn't be surprised when wildlife gets pulled into the fray.

I can understand the original poster's dissatisfaction with the brand. I mean, aren't the prices given for a new coach high enough that we'd expect them to be ready for a vacation as soon as they've been prepped and delivered to us? Would you allow the same latitude for quality if you had just picked up a new car costing the same amount?

The guy (or gal?) was upset, and vented. Some folks here own the same brand coach and somehow felt offended when the build quality was called into question. Are y'all really that thin skinned? Good heavens. We own a Winnebago. I see where people complain about the windshield rust issues and other similar problems - and then try to second guess the designers for their choice of materials or construction methods. I don't let those comments bother me. I know that I don't own a top-of-the-line motor coach, but hey, it suits my needs.