Assitance denied because of delay reporting?
Upon leaving for a four week trip to Europe, rather than carrying my vehicle keys all over the place, I left them in my pickup truck console and locked the doors. When I finally got back to my vehicle and entered my access code on the door panel, no response, battery is dead. Airport shuttle driver says "no problem" it happens all the time, just pop the hood and she will radio for airport parking to come with a jump. Yes there is a problem, I cannot open the hood without accessing the cab of the truck, where my keys are locked in. So, I call Good Sam.
I explain the whole situation to the agent, and the agent responds that I am not eligible for assistance because I had left the vehicle unattended for four weeks. Unhappy with that response I ask to speak with a supervisor. Mysteriously, my call now gets dropped! So, on the call back I decide not to be so chatty, I simply tell them I have locked my keys in the car. Good Sam responds, we will send a locksmith right out. He arrives in 20 minutes. He also happens to have a jump pack, and helps me get my vehicle started as well.
So, one lesson learned, and one burning question.
Lesson learned: tell Good Sam as little as possible when you call.
Burning question: what does it matter how long my vehicle has been unattended. My keys are locked in my vehicle, one hour, one day, one week, one month. What's the difference?
I explain the whole situation to the agent, and the agent responds that I am not eligible for assistance because I had left the vehicle unattended for four weeks. Unhappy with that response I ask to speak with a supervisor. Mysteriously, my call now gets dropped! So, on the call back I decide not to be so chatty, I simply tell them I have locked my keys in the car. Good Sam responds, we will send a locksmith right out. He arrives in 20 minutes. He also happens to have a jump pack, and helps me get my vehicle started as well.
So, one lesson learned, and one burning question.
Lesson learned: tell Good Sam as little as possible when you call.
Burning question: what does it matter how long my vehicle has been unattended. My keys are locked in my vehicle, one hour, one day, one week, one month. What's the difference?
