Phone Call from Good Sam ERS
This morning I received a phone call from a man who identified himself as a representative of Good Sam ERS asking if there was anything he could do to facilitate my upcoming due payment for my ERS. I told him no and informed him I had sent the payment of $112 a coule of days ago.
He then explained that for an additional $69 I could extend the coverage an additional 15 months to the year I had just sent payment for.
I was about to accept the offer, but when he said although they had my credit card on file, he even gave me the last four digits plus the expiration date, that I would still need to give him the first 12 digits of my credit card. What!!??
I told him I would not give anyone my credit card number over the phone especially since I did not initiate the call. He persisted and after telling him two more times, I hung up the phone.
My question to the ERS team is simple. Was this a scam or do you really do business in this manner?
ryoung
He then explained that for an additional $69 I could extend the coverage an additional 15 months to the year I had just sent payment for.
I was about to accept the offer, but when he said although they had my credit card on file, he even gave me the last four digits plus the expiration date, that I would still need to give him the first 12 digits of my credit card. What!!??
I told him I would not give anyone my credit card number over the phone especially since I did not initiate the call. He persisted and after telling him two more times, I hung up the phone.
My question to the ERS team is simple. Was this a scam or do you really do business in this manner?
ryoung
