Flexsteel and Newmar

Retired VSP wrote:
Does anyone on this thread know about consumer tags on the seats that are not supposed to be removed only by consumer under penalty of law? When Flexsteel asked for the info off these tags, they weren't attached. Newmar says they're not usually there. Does anyone know the code section for this penalty? Either Flexsteel or Newmar removed them.I'm the original owner so I know it wasn't me.

Did you google it?

Does anyone on this thread know about consumer tags on the seats that are not supposed to be removed only by consumer under penalty of law? When Flexsteel asked for the info off these tags, they weren't attached. Newmar says they're not usually there. Does anyone know the code section for this penalty? Either Flexsteel or Newmar removed them.I'm the original owner so I know it wasn't me.

I can only say that our leather is one of the nicest and softest I've seen in the industry with both old and new.
Still looks like new, but can't say if that's because of DW's excellent care, coupled with the care of the previous two owners, or it's just plain good stuff and very durable.

I think this thread indicates that enough people have had issues with Flexsteel furniture to make any perspective buyer cautious when purchasing any new or used coach with Flexsteel furniture.
Besides the covering deteriorating, on my captains chairs the foam just sort of collapsed to the point that I was sitting on steel.

We are in the process of trading for a 2013 Canyon Star. all the Flex steel furniture is beautiful, still looks brand new. Expecting it to remain that way, hope I'm not disappointed. The furniture in the 15 year old National Tradewinds still looks good.

We had a ultraleather issue on our Villa furniture & Newmar recovered the whole coach. Difference is we were inside the warranty period.

The covering on our Flexsteel captains chairs up front in our Phaeton also started to flake and deteriorate. We went to Mastercraft in Shipshewana, makers of RV furniture. They also told us that Flexsteel makes the furniture according to the RV manufacturer specs and they do use cheaper materials. It's where they cut costs.

Our chairs were fine, so we purchased a fabric from Mastercraft. While they would not reupholster them, they have an employee who works on the side and does just that. We had our two chairs redone for the same price as buying one new chair. I think it took less than two weeks to get them both back. We had to remove them from the coach and take them over to Mastercraft in Shipshewana and they handled it from there.

They are beautiful and we selected a slightly darker fabric that doesn't show dirt as much. We full time and they get heavy use.

Dale

Bruce Brown wrote:
It's not just their RV furniture, Flexsteels home stuff is junk too. My wife has a Flexsteel recliner, only a few years old, that is falling apart, and it has had pretty easy duty.

As far as Flexsteel saying Newmar picked an inferior product, Newmar builds motorhomes, not furniture. Like all MH manufacturers, they rely on their vendors to recommend and produce a quality product for use in their MH. It was Flexsteel who built an inferior product. I promise you back when this was built there was a Flexsteel salesman at the Newmar factory suggesting they pick this furniture for its superior quality. Newmar , or any other builder, didn't go to them and ask for the cheapest junk they made.

As far as relief on it, well...if it started 6 years ago as you say it did you should have said something 6 years ago, you may have had some success. Coming here now with a 8 year old MH with a 6 year old problem looking for relief, that's not really even reasonable, is it?

I only found out this week that Newmar used a lesser quality cover calling it ultraleather when it is not. My past calls to Newmar only would refer me to Flexsteel.

dougrainer wrote:

Retired VSP wrote:
Both Newmar and Flexsteel refuse any relief. I failed to mention on my post that the issues began 2 years after purchase. No, deceit is not a strong word when the advertise "ultra leather Flexsteel seats with no mention of "lesser quality".

OK, You want to state something dumb. YOU search for any Product out there that says---"New model, great product, has LESSER QUALITY Parts and design". Where were you 6 years ago when the issue started? Doug

I don't intend to upset people on this thread. I have enjoyed my Bay Star since I purchased it. I have inquired with Newmar and Flexsteel in the past but only found out this week that I really didn't get ultraleather and my seats are a lesser quality. This does not set well with me. I only wanted to know if anyone had similar experiences.

Retired VSP wrote:
Both Newmar and Flexsteel refuse any relief. I failed to mention on my post that the issues began 2 years after purchase. No, deceit is not a strong word when the advertise "ultra leather Flexsteel seats with no mention of "lesser quality".

OK, You want to state something dumb. YOU search for any Product out there that says---"New model, great product, has LESSER QUALITY Parts and design". Where were you 6 years ago when the issue started? Doug