Oh man. That looks really bad. The entire slide is twisted?Is that the floor peeling up in the last image?

I don't know. It looked like it. The slide will not move anymore to see. Someone from CW is supposed to pick it up tomorrow. The whole slide wall is twisted and the slide will not go in or out anymore. This MH is barely 3 weeks old. I researched and read about all the slide issues on the 2013's. I guess I was hoping it would not happen to us. This is really BAD!

Looks real bad and if you purchased it from camping world then I would ask for a new one, or tell the to scrap the deal. Most places if you have less than 30 days you have time on your side, I sure would not accept that back. The slide has to be removed then they will have to replace the floor and do not settle for them to patch the laminate. everything will have to be removed to redo the floor. Let us know how it turns out.

If that last pic is a slide its probably the wood wrapping to make the particle board look like real wood. The slide probably dragged and due to it not being wrapped correctly pulled off. I had our MH in for the same thing ( not wrapped correctly). Just plain lazy work and lack of quality control. The slides ... I feel your pain !! Make sure you start documenting all your repairs. They might come in handy down the line. Quick question, was the motor home level with jacks down when this happened.

et2 wrote:If that last pic is a slide its probably the wood wrapping to make the particle board look like real wood. The slide probably dragged and due to it not being wrapped correctly pulled off. I had our MH in for the same thing ( not wrapped correctly). Just plain lazy work and lack of quality control. The slides ... I feel your pain !! Make sure you start documenting all your repairs. They might come in handy down the line. Quick question, was the motor home level with jacks down when this happened.Yes. level and on the jacks. The concern I have now is the when we saw it on the CW lot, it was in about the most unlevel place it could be and not on the jacks, The slides were out and I know they put them in without the unit being on the jacks. I already noted that some metal shavings were coming off of the top rear slide gear rail, but no one at camping world or Thor seemed to think it was a problem. Now they have a major disaster on their hands.

I was an IDIOT for buying a Thor Palazzo!!! | Good Sam Community

wny_pat1
Explorer
Jan 17, 2014
jorbill2or wrote:
I'm so confused no title ??? If you drove it off the lot the paperwork was signed the title exists with lender as lienholder .. Yes there are lots of things that don't add up...
Me too! OP never tagged/registered it? You need title to do that. Are you saying it had dealer tags the whole time?
Executive45
Explorer III
Jan 17, 2014
AprilWhine wrote:
If I were willing to downgrade to a class A, I would definitely give CW first shot at my business.

But..how could you even SEE a CW with your nose so high in the air...:h:h....what exactly do you think you have.....:R....Dennis
AprilWhine
Explorer
Jan 17, 2014
Rwake901 wrote:
AprilWhine wrote:
The thing I take from this thread is how CW has gone more than the extra step, they've gone the extra 100 miles! If I were willing to downgrade to a class A, I would definitely give CW first shot at my business.

Last year when I bought my new Thor ACE, I had problems with CW not returning calls and e-mails (and never did) but Thor couldn't have been better with a couple of small issues that we had..

Agree about Thor. I didn't mention them in my original post because I like the Winnebago product line better. :)
Rwake901
Explorer
Jan 17, 2014
AprilWhine wrote:
The thing I take from this thread is how CW has gone more than the extra step, they've gone the extra 100 miles! If I were willing to downgrade to a class A, I would definitely give CW first shot at my business.

Last year when we bought our new Thor ACE, We had problems with CW not returning calls and e-mails (and never did) but Thor couldn't have been better with a couple of small issues that we had..
93mastercraft
Explorer
Jan 17, 2014
AprilWhine wrote:
The thing I take from this thread is how CW has gone more than the extra step, they've gone the extra 100 miles! If I were willing to downgrade to a class A, I would definitely give CW first shot at my business.

I agree!
93mastercraft
Explorer
Jan 17, 2014
Rollnhome wrote:
Something is wrong with this thread. Now it was never titled? If you drove it off the lot and are making payments it is titled; you as registered owner, bank as lienholder or legal owner. You may may not have received the offical title. After 90 days you should registration plus the plates. No dealer or bank is going to let a rig off the lot with out title, registration, and insurance. Plus this thread has been edited and so much has been deleted it renders it to a useless informative or learning tool for anyone. If it is not titled to you. It is not yours and you can walk away with no worries.

Nope, it was never titled. It had 30 day temporary tags on it when we left the dealership for the first time. To my knowledge it still has that same temporary paper tag on it and they have been expired now for some time. I am pretty sure no one is driving it around. The paper work was never submitted to the DMV. Yes, the lien holder has requested the title work. I immediately notified them two weeks later what the situation was when they asked me where the title was. The motor home is fully insured by me. As long as I make the payments, I am pretty sure the lien holder will be just satisfied. When a dealer borrows money to buy a motor vehicle, they are not titled.

On edit... Camping World is working with us. I want to be very clear on this and I am very happy with the way they are handling my situation. I am pretty sure if nothing would have happened so fast, the paper work would have already been submitted. However, they had not yet submitted the paper work to the DMV. When they found out all the problems I was having they decided to hold off on submitting that paperwork.
jorbill2or
Explorer II
Jan 17, 2014
I'm so confused no title ??? If you drove it off the lot the paperwork was signed the title exists with lender as lienholder .. Yes there are lots of things that don't add up...
AprilWhine
Explorer
Jan 17, 2014
The thing I take from this thread is how CW has gone more than the extra step, they've gone the extra 100 miles! If I were willing to downgrade to a class A, I would definitely give CW first shot at my business.
Rollnhome
Explorer
Jan 17, 2014
Something is wrong with this thread. Now it was never titled? If you drove it off the lot and are making payments it is titled; you as registered owner, bank as lienholder or legal owner. You may may not have received the offical title. After 90 days you should registration plus the plates. No dealer or bank is going to let a rig off the lot with out title, registration, and insurance. Plus this thread has been edited and so much has been deleted it renders it to a useless informative or learning tool for anyone. If it is not titled to you. It is not yours and you can walk away with no worries.
OhhWell
Explorer
Jan 17, 2014
bullydogs1 wrote:
I certainly hope it works out..I do know that my friend took delivery of his Tuscany with the new schwintek slide voltage regulated motors....as far as the old one....it could go two ways, if truly bought back, the title gets a prefix code similar to a salvage vehicle and then it goes to auction....if a true trade in, camping world should use it as a teaching vehicle with its techs of what NOT to do....of course, that being said it most likely will be sold at a price too low for new and it will end up in someone's hands...in fact the factory should take it back and dissect the thing and learn from it...but that just makes too much practical sense.

Yeah, odds on that happening?

They know what they are building and have made a successful business model out of it.