Direct TV tries to bill me AFTER account canceled

Direct TV sends us a bill for a couple hundred bucks about every five or six months - but no follow up. Might be a glitch in the system, because we have not used DTV in about five years.

We just ignore it ...

Since AT&T took over DirecTV I have seen no good effects from the merger. I let a phone solicitor talk me into changing my phone and ISP from Charter to save $20/month. They never mentioned until after the work was done that the $20 reduction was only for the first year.

My upload speed went down to about 1 mb/s from 4 mb/s with Charter. My download went from avg 30 mb/s to avg 12mb/s.

Every time I called them I got answered by a person who had a great deal of trouble understanding me and was also hard for me to understand. I was on one 30 minute call to ask what happened to a mailer envelope that DirecTV was sending me to return an access card from a defective DVR. It was almost comical.

I lasted two weeks and am now, happily, back with Charter.

rsc98584 wrote:
I Canceled Direct TV on Nov. 20,2015. (Documented it with employee number, etc.) and even got a refund via debit card a week later.
Then, on Jan. 1, 2016 I got a charge on my credit card bill for the monthly amount. I immediately disputed the charge and sent in supporting documentation. Credit card company has now blocked Direct TV from any further billing.
This is just disgusting. Makes you wonder how many time Direct TV has billed other people who canceled their accounts and got away with it!

Has this happened to anyone else?

Why does it have to be some big conspiracy? Couldn't be possible that they made a simple error and you are blowing it way out of proportion?

rsc98584 wrote:
"B of A's Shop Safe"

Thanks for the heads up!
Will definitely check it out!

I don't bank with B of A because they kept closing branches, but I use their card because of cash back and Shop Safe.

Dave

If I didn't use credit card auto pay for my Time Warner internet I would have had to leave a deposit which they would refund by cheque. I have no way to handle a cheque. FInally had a friend deposit it but you should have heard their bank whine about taking a 3rd party cheque.

"B of A's Shop Safe"

Thanks for the heads up!
Will definitely check it out!

I too use both bank billpay services and autopay.

As the previous poster pointed out, some companies require that they be able to auto-charge a credit card. The easy solution for this is to use a service such as B of A's Shop Safe where you get vendor credit cards that apply to your standard credit card account. We use those all the time for any company that requires autopay against a card. If we want to quit the company we cancel "their" credit card. To keep tabs on them, we set them all to expire in a year and when we get a notice they are expiring we extend them another year if we are keeping the service.

Dave

Duck wrote:

Colo Native wrote:
that's why I don't do auto pay. Then they don't have your info.

X2
Don

All the scammers like DTV,Dish,CrapCast, Windstream etc.require auto pay if you are going to get any discounted programming or services. It is part of their "special deal".
It should be illegal.

Colo Native wrote:
that's why I don't do auto pay. Then they don't have your info.

X2
Don

Doesn't surprise me

Some years ago I actually looked at my bill and noticed I was paying for both DNS and locals..which is in violation of FCC rules. This had been going on for 2 years. They did as I asked and removed the locals' billing, but reimbursed me for just 3 months of the overcharges. I guess they figured I'd been watching the locals.. which I hadn't. Didn't even know they were there.