In need of some opinions and the next step
My Wife and are in our 60s and 70s and we decided to purchase a 2019 No Boundaries, Forest River at Camping World in Fresno, California. On the first initial tour of the TT It went so fast that there were a few things we missed. So we bought it with a AS IS, No warranty. So we purchased the TT because as far as what they did show us, it was a nice TT and with CampingWorld being a big reputable company we were convinced that the TT couldn't have been but a few hundred to fix, if ever we actually needed to fix whatever we would find down the road or on a quiet, beautiful and relaxing weekend.
Ok, with that being told. This is where the story goes down hill. I purchased this TT on 1/20/26. While I was getting everything hooked up to tow out of their facility. I noticed that there were service guys trying to slam shut the door of the TT. So I went over to where they were and asked them what was wrong and they were trying to shut the door and that they couldn't get it shut. So they tried to fix it with some tools and they finally got it to closed (red flag moment)so to make it short. We waited for another 2hrs for them to fix the door. At my wife's approval, for her to be able to get in and out safely. So we brought it home and parked it on our property. Went to load up for a trip this weekend and .y wife's says, babe there's a hump in the floor as to which I said NNOOOOOO WWWAYYYđ€đ€šđĄđ„șđ„șMIXED EMOJIS. YES we waited 4.5 months to report it and only because I work alot of hours and we barely even stepped into the TT. So this being our first actual time stepping into the TT we never ever noticed that there was indeed a hump in the floor.
This is what I have done so far and would love some truthful suggestions 1. Ive contacted Camping World in Fresno Ca and still waiting for a call back from the service Depts Supervisor.
2. I've documented all of the previous preexisting damage.
3. In the process of trying to get a Good Sam insurance report to come out to my house and just give me an honest opinion of what I should do going forward
TIA...Kevin Rodrigues