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Lippert Coachstep Recall

jeffo
Explorer
Explorer
I just received my letter from Thor on the step recall, here is what lippert says:
"Bolt may fracture from stress on the bolt caused by misuse of the steps, overloading,
collision or other outside influences
My steps broke this past summer and when I took them off to change the broken shoulder bolt I found that if you tighten the bolt all the way down against the shoulder it would bind up the fan gear. Lippert had backed off the shoulder about one complete turn and then they tack welded the end of the threads to keep it from backing off. Anyone that knows anything about shoulder bolts knows that you can not do this. I removed a washer from the assembly and tightened the new bolt all the way down against the shoulder. I think mine will be fine now but I will take in for the recall. Lippert acts like it is our fault do to misuse.
2013 Thor Daybreak 32HD
1 REPLY 1

45Ricochet
Explorer
Explorer
They purchased Kwikie (spelling?) step this last year and my MH came with the new brand. I'm still holding by breath.
2015 Tiffin Phaeton Cummins ISL, Allison 3000, 45K GCWR
10KW Onan, Magnum Pure Sine Wave Inverter
2015 GMC Canyon Toad

Previous camping rig
06 Ram 3500 CC LB Laramie 4x4 Dually 5.9 Cummins Smarty Jr 48RE Jacobs brake
06 Grand Junction 15500 GVWR 3200 pin