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Memorex DVD player won't open

ginagary
Explorer
Explorer
We have a Memorex DVD player Model STS71E-R in our 2007 Winnebago Journey. The DVDs tray will not open when I push the eject button. I cannot find a manual eject hole to push either.
Any suggestions on how to get it to open or what to replace it with? It has all the wires for the speakers for the surround sound plugged into the back.
Thanks
19 REPLIES 19

STBRetired
Explorer
Explorer
If drawer doesn't open, is going to be failure of one of 3 things. Drawer is binding physically, the motor is failing, or the control circuitry is failing. I doubt that you will be able to find parts for a 10+ year old discontinued unit. Might just be best to replace it.
1999 Newmar MACA 3796 F53 6.8L
2016 Ford Edge Sport
Roadmaster Sterling A/T with Brake Buddy Select

ginagary
Explorer
Explorer
Can anyone suggest a replacement DVD player? All the wires for the audio and video are plugged into the back of this player.

ginagary
Explorer
Explorer
The dental floss did t work. Still won't open. There is no dvd in there. This problem has been happening off and on for a few months.

STBRetired
Explorer
Explorer
If you remove the outer case, you should be able to push the drawer open with your finger. Is there a DVD in it? It might have gotten bounced partway outof the tray and has the drawer jammed.
1999 Newmar MACA 3796 F53 6.8L
2016 Ford Edge Sport
Roadmaster Sterling A/T with Brake Buddy Select

MountainAir05
Explorer II
Explorer II
scribe or work a piece of dental floss around the tray, pull while someone pushes the eject button.