Genesis 2.0 Radio

[Jazzman337]

My 2014 Outback 29RE was equipped with a Genesis 2.0 Entertainment system. The unit was not working properly this weekend. The led display was not visible (not lighted). I could only see it if I used a flashlight. There is a disc in the dvd player that will not eject. When I press the eject button, it says load. There is no sound when in radio mode. I removed the unit and the fuse was good. The unit is receiving power, but none of the functions are working. Any ideas?? The unit is one month out of warranty. Called Quest on Friday and they said the company that made the replacement parts is out of business. Tough Luck.

[wa8yxm]

IF it is a slot feed unit and you put in a CD with a stick on label you may need to coax it out.. On my dash radio I can remove the face plate.. Reach in with a pair of mini-needle nose pliers and gently grip the very edge of the CD and pull it out (There is usually no programming there to bother).

However you have other problems.

[1492]

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