i used total uninstaller on a previous PC
i found it very helpful
i currently use Ashampoo Uninstaller 5, on this PC
any of them work best, when they are running in the background and monitor the install
if a program has hidden pieces under other names
re-installing it again, while the uninstaller monitors the install and 'first run' of the offending program
allows for the best chance of removing all traces
I can explain it to you.
But I Can Not understand it for you !
....
Connected using T-Mobile Home internet and Visible Phone service
1997 F53 Bounder 36s