When asking for password have you tried just hitting the "enter" key, or typing in "password" and hitting the "enter" key?
If this fails, Windows 7 may be installed in protected section on the hard-drive. Pressing the correct function key on start-up may get you to the point the computer can reformat and re-install Windows 7 to the point the computer was brand new.
This works if Windows 7 came installed on your computer. Read the information that came with your computer for the correct reset procedure and Function key that works for your model. I needed to do this on my Asus gamming laptop (circa 2010) when Microsoft Windows 10 tried to download at the same time Windows 7 updates were downloading.
If you Google your computer's brand & model you can find the information for re-setting you specific computer model on the internet.
Mark & Jan "Old age & treachery win over youth & enthusiasm"
2003 Fleetwood Jamboree 29