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Dometic Brisk II completely dead --SOLVED--

tduncklee
Explorer
Explorer
I have a 15K main Dometic Brisk II with the control board that connects to a single, 3 zone thermostat that controls all 3 ACs. I opened the unit up on top and found the evaporator completely plugged with sawdust (Thank you Dutchmen...).

When cleaning the evaporator, I found the indoor temp sensor from the control board was not connected to anything. However, Dometic support says the lack of an indoor temp sensor would not cause the unit to be dead because the temp sensor is in the thermostat for the main unit.

If I connect the thermostat to one of the grey thermostat wires that go to the front and back ACs, they work fine. The thermostat and main unit are dead when connecting to either of the black thermostat wires coming off the main control board.

Talking with Dometic support they thought the control board was bad so I ordered a new one. That did not fix it. I have triple-checked that I do have 12VDC and 120VAC on the board.

Any ideas on what else could cause this?

UPDATE: For anyone else in this situation, you can not simply plug the thermostat into the black wires coming out of the control board. The RJ11 female-female connecter is required to flip the wiring. Also, you have to use a phone cord with identical wiring on each end. I picked up one at Walmart to test with and it did not work because the connectors were different on each end. When looking at the pin side with the wire towards you, the black has to be on the left. I cut one end off and put a new end on identical to the other end and using it with the coupler, my main AC came to life.

Wiring everything back together I still had a problem. After putting a tone generator on the inside thermostat wire to determine which one it was up top, I put my new wire in its place. Everything worked! This meant the wire running from the main AC to the thermostat was bad. I gave the plug a good hard squeeze with the crimper and that fixed it. Apparently, it was not crimped correctly at the factory.

I hope this helps someone in the future.
2 REPLIES 2

dougrainer
Nomad
Nomad
To explain further
1. The "Phone type" cable is as the OP found out NOT a phone cable
2. When the modular ends are wired "Backwards" then it is called a communication Cable
3. The RV maker makes and installs those COMM cables, not Dometic. Doug

pianotuna
Nomad III
Nomad III
Oh the quality control is so amazingly (bad).
Regards, Don
My ride is a 28 foot Class C, 256 watts solar, 556 amp-hours of Telcom jars, 3000 watt Magnum hybrid inverter, Sola Basic Autoformer, Microair Easy Start.