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Corner of awning came Separated from rail

TylerandBrittan
Explorer
Explorer
We have a 2015 Keystone Avalanche. The second or third time I extended the awning out, I noticed the corner right above the door had come separated from the rail that is alo?g the top of the RV. It is about 3 inches that has come out.

I have noticed maybe two other awnings in the park with the same issue. I am curious if it is something I could fix myself or if it is something bigger than it looks. The awning is tight the rest of the way down so pulling it back to the rail seems difficult. It is irritating just because it is new and already seems damaged. There have been no winds while it's been out, I didn't notice the issue during the walk through, so will it be hard dealing with getting it done through the warranty? All I picture is being blamed for high wind damage.

Any ideas, help, or advice is appreciated.
8 REPLIES 8

Roller4Tan
Explorer
Explorer
With awning extended or partially extended push up on the awning roller tube. Prop it with something to maintain the slack.
2014 Heartland Bighorn 3010RE
2013 GMC Sierra 3500Crew4WD
5th Airborne Pin Box
Curt 24K Hitch

TylerandBrittan
Explorer
Explorer
I agree. Dealer it is. Thank you!

TylerandBrittany wrote:
Thank you for the responses. What would be the best way for me to get slack inthe fabric? It seems like during both retracting and extending the tension is very tight.

Thank you for the help.


I am all for doing most stuff myself... In this case I would advise you to get a list of possible OTHER issues that need to be addressed and take it to the dealer...
Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet

Busdriver
Explorer II
Explorer II
Dealer

Busdriver

2019 2500 Chevy Duramax , - 2017 Grand Design 303 RLS

Me_Again
Explorer II
Explorer II
TylerandBrittany wrote:
Thank you for the responses. What would be the best way for me to get slack inthe fabric? It seems like during both retracting and extending the tension is very tight.

Thank you for the help.


2015? Have the dealer fix it! Chris
2021 F150 2.7 Ecoboost - Summer Home 2017 Bighorn 3575el. Can Am Spyder RT-L Chrome, Kawasaki KRX1000. Retired and enjoying it! RIP DW 07-05-2021

TylerandBrittan
Explorer
Explorer
Thank you for the responses. What would be the best way for me to get slack inthe fabric? It seems like during both retracting and extending the tension is very tight.

Thank you for the help.

Roller4Tan
Explorer
Explorer
Put slack in the awning fabric, force the welt back into the slot with a plastic putty knife and crimp the rail with pliers. Be careful on the ladder.
2014 Heartland Bighorn 3010RE
2013 GMC Sierra 3500Crew4WD
5th Airborne Pin Box
Curt 24K Hitch

Me_Again
Explorer II
Explorer II
If you are talking about the welting and vinyl pulling out of the track, then it needs to be slide out the end and then fed back in correctly. Then the track needs to be pinched closed a bit near the end. Chris
2021 F150 2.7 Ecoboost - Summer Home 2017 Bighorn 3575el. Can Am Spyder RT-L Chrome, Kawasaki KRX1000. Retired and enjoying it! RIP DW 07-05-2021