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Help with happijac bed lift

05hd350
Explorer
Explorer
I have a new fuzion with the happijac beds in the garage and am having problems with one of the supports on the lower bunk not being the same height as the other three. The bed raises and lowers but the one track skips and jumps while doing so. The chain isn't as tight in that track either. In the process of raising and lowering while trying to trouble shoot the piece inside the bottom of the track that the chain is attached to got bent. I also found that the horizontal chain going to the vertical one has slack in it too. I called happijac today and they are closed till Wednesday. No clue what caused this or how to fix it but just replacing the bent bracket won't be enough to put tension back on the chain. Any help at all from you guys would be great ! Thanks in advance, Jeff
4 REPLIES 4

05hd350
Explorer
Explorer
The dealer I bought it from is 4 1/2 hrs one way and the local dealer I wouldn't let them repair a matchbox car. Which is part of the reason I traveled to get the camper.

arhayes
Explorer
Explorer
If it is new and under warranty, why not take it to the dealer for repair?
Alan and Kathleen
2015 Grand Design Momentum 380TH (RVD2)
2014 F350 6.7L Diesel DRW (Stormtrooper)
2012 Honda Goldwing NAVI/ABS (Land Speeder)

05hd350
Explorer
Explorer
I haven't put a lot of time into it yet as I found the problem at the CG. It's home now and I was hoping to look at it again tomorrow. From what a saw it appears to have plastics sprockets but I'm not sure on that yet.

Brodie3Az
Explorer
Explorer
If their are two sprockets at the top of the track that is slipping, possibly one of these sprockets is there the slip/skip is actually happening?