Thanks for posting up this experience. It helps many of us to know that there are quality service professionals out there, in different parts of the country. I have made a note of Shade Pro if I ever need any awning work.
Mike. Comments are anecdotal or personal opinions, and worth what you paid for them.
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????)
2016 Sunstar 26HE, V10, 3V, 6 Speed (sold @ 4600 miles)
2002 Roadtrek C190P (sold @ 315,000kms)