I know this is a silly question. Prior to a trip last year my step motor was humming like it was getting power but the step lamp was barely lit and the steps would not extend or retract. I was plugged in to shore power at the time and know my batteries were pretty weak. Do steps work off of shore power if plugged in?
I disconnect the power from the step/lamp and tried to manually retract the steps but couldn't. So I tried to remove the pin that was keeping them from retracting and have subsequently jammed it! Yea, not a mechanic.
Kurt