Help no heat

[dcbrewer]

Our heat won't come on. The AC cooling side on thermostat works but the heat side won't come on. At first the #1 unit was all that would work on cooling and now the # 2 unit will work on cooling also, but will not work on gas heat or heat pump and it is cold, here in Gatlinburg. Need help!!

[prism]

abc40kids wrote:
After I checked the basics like the breaker, and made sure I had gas my wife would have already had me on my way to Walmart or Lowes for a couple electric heaters. Once I got those going then it would be back to fixing. Someone will pick this up in a minute and have some good answers.

Having gas(lpg) wont help his heat pump side of things.I agree go get two electric heaters.U can buy them for 25.00 a piece and then trace the problem.Sounds like bad thermostats to me

[abc40kids]

After I checked the basics like the breaker, and made sure I had gas my wife would have already had me on my way to Walmart or Lowes for a couple electric heaters. Once I got those going then it would be back to fixing. Someone will pick this up in a minute and have some good answers.