About a month ago we had a problem with our HWH slide system. The slides would not stay in. Unfortunately we were at a rest area 100 miles from anywhere. My wife called HWH and we got connected to a great guy (dont remember his name). We talked for a few minutes, he told me what to do, and we were on the road in 15 minutes. Great people.
Anyway, to keep it short, each slide has 2 solenoids, one for out pressure and one for in pressure. When the pump runs, pressure is applied on both sides of the piston attached to the slide. One solenoid opens, releasing pressure on one side of the piston, and the slide moves in that direction.
Im no expert, but since the pump runs it sounds like you have one or both solenoids stuck open. Same effect as turning the bleed screw on the solenoid.
The tech said this happens after a number of years, crud buildup and deterioration of the seals. Solenoids for mine were $190 each direct from HWH.
My solution, bought a new RV!
Good luck.
May the Forza be with us!
2014 Winnebago Forza 34T
340 hp Cummins
Allison 6 speed
2006 Jeep Wrangler toad