I’ve been a satisfied Verizon Wireless customer for many years. However, lately I’ve had trouble calling out during the early morning hours; then, after a while, everything would return to normal. Being handicapped, and needing phone service 24/7, I found that situation unsatisfactory.
I tried giving Verizon a chance to fix the issue, but it was never completed satisfactorily. I’m also not pleased that they have given over their stores to some company named TCC. They don’t provide service there, and when I asked about the possibility of buying a new phone, I was advised to go to Walmart or Best Buy, since it would cost less. Additionally, since I already ported over my number to the new phone, They told me my monthly bill would double. Some nerve! :M
Well, that did it! I immediately drove to a T-Mobile store nearby and signed up for their service. As part of the deal, I was given a new Samsung Galaxy A14 5G smart phone, plus a $200 gift card. Now, I’m no fool. I realize they're not going to lose any money. Anyhow, I’m very happy with the new phone, I get a stronger signal than Verizon in my apartment, and I can finally make calls without worrying if it’s going to work (I now see more bars in the signal strength meter than I ever did with Verizon).
The phone is a 2023 model, and will receive updates for at least the next 4 years (it’s already running Android 13). My previous phone was a Samsung J3, which was a number of years old but still worked pretty well even though the signal strength usually hovered around 1 or 2 bars.
So, I hope I made a good choice. Time will tell.
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.
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