To change DISH programming requires a new antenna?

[BluStem]

Called DISH to -downgrade- programming because we don't need or want Sirius radio. It's now AT120 w/locals and I wanted to change it to Flex w/locals. Before they would do that they need to send a tech out to upgrade our antenna?. I'm getting 119,110 and 129 on the 1000.2 and HD channels so why the upgrade?
Searched online and can't find anything close to why the antenna is all of a sudden outdated.
What's up? Trying to make downgrading difficult or what? I dunno..

[BluStem]

It's PAYG we use when camping.
We camp around the Des Moines, IA area. West arc perfect across the lake. To many trees for East at most if not all sites.
Dish down, antenna up today.

[We_Cant_Wait]

Is this for your S&B dish system or your RV system??? If it is for the S&B system then yes they might have to change the dish from a Western Arc dish to an Eastern Arc dish depending on where you're located. My self be have the top 200 package and in order to use the Flex packages and get the channels we wanted in our S&B it would have ended up costing use more then our current top 200 package. This was due to the way they packaged the channels so that we needed to subscribe to enough Flex packages that it cost more.

[jorbill2or]

If your in The east depending on where you , are they haven't a clue thinking your a house not a RV .. "service " can't change your antenna for free as they state. My bet is What they want to do is put you on the eastern satellites requiring a different sat lnb pattern.using A replacement land line dish. Are you near a town that has switched to the eastern birds and using that address? Ask for the RV department when you call or call a tech support line. Your chance of finding someone who gets it will go up

[rk911]

BluStem wrote:
Called DISH to -downgrade- programming because we don't need or want Sirius radio. It's now AT120 w/locals and I wanted to change it to Flex w/locals. Before they would do that they need to send a tech out to upgrade our antenna?. I'm getting 119,110 and 129 on the 1000.2 and HD channels so why the upgrade?
Searched online and can't find anything close to why the antenna is all of a sudden outdated.
What's up? Trying to make downgrading difficult or what? I dunno..

not sure what the 'flex' package is but we've got the same antenna you have and our DISH account is on month-to-month. try calling back and this time press "4" for technical support.