maybe
you need access at the transfer switch
and you need to check each hot leg to neutral with a meter set on ac voltage
and you need to do this '
CAREFULLY'
i suggest you find somebody that knows about electricity and wiring
you have open the TS cover with power off, no generator
the run the genny to to do the testing
this will tell you if its the genny, or maybe the EMS
or a loose wire someplace
you might have to call for mobile tech service
or turn off the non-functioning circuit and live with one a/c
closing off the back of the RV ?
is any thing else NOT working ?
maybe something in the A/C caused the problem and the EMS has shut down that power leg to protect everything
I can explain it to you.
But I Can Not understand it for you !
....
Connected using T-Mobile Home internet and Visible Phone service
1997 F53 Bounder 36s